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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
  • 4119 Views
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IPSEC VPN issue

I have realy weired issue, I have two sites connected with IPSEC vpn, PAVM200 to PA3020. the sites are connected with IPSEC very stable vpn, remote site trying to access DMZ zone on the local site.The routing confiured and policy rule allowing the access from VPN to DMZ. everything works fine and I was able to see the traffic,suddenly after the...

SShnap by • L3 Networker
  • 2807 Views
  • 2 replies
  • 0 Likes

timeout erors

hello.i tried importing a git file in my extensions, and mine is a proxy server.i get time out error.the git file is a taxii new mine.

lahiri by • L1 Bithead
  • 2517 Views
  • 1 replies
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Resolved! How to fix "Unable to fetch external dynamic list. SSL connect error. Using old copy for refresh"

After upgrading from 8.0.6 to 8.0.10 our local EDL list stopped updating. The logs message states 'Unable to fetch external dynamic list. SSL connect error. Using old copy for refresh'. Anyone have any ideas on how to fix this? I looked in the release notes from some hints and came up empty. Thanks - Lora

Lora by • L2 Linker
  • 18390 Views
  • 8 replies
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Resolved! User ID Agent Questions (Windows & Intergrated)

I am taking online trainging & I would be super thankful if someone with solid PA experience could answer some questions & provide any helpful feedback. I have a list of true or false questions & I just want to make sure my brain is processing all this information. True or FalseThe Windows agent gets installed on the domain server(s...

Miners do not collect any Information when more than 128 nodes

Hello, I have a problem with my minemeld server. Some days ago I reached 128 nodes (sum of miners, processors and outputs). If I do a commit with 128 nodes or more the minemeld process seems to keep restarting over and over. As soon as I reduce to 127 nodes or less it works again. In the logs I did not find a lot ... 2018-07-24T16:18:32 (7301)...

Remo by • L7 Applicator
  • 3100 Views
  • 1 replies
  • 0 Likes

Youtube_Channel Miner

Hi Team, I am in the process of testing Youtube Channel ID miner for a prospect and have completed the configurations as well. Facing a challenge that there are 344 videos in the Channel ID (UCWSpWPuWJKcbo2gGSA-ao8g), but the youtube miners are polling only 237 videos max. Can you help to fix this issue please? Regards, Sandeep Variyam

svariyam by • L0 Member
  • 6025 Views
  • 1 replies
  • 0 Likes

dynamic app-id updates without having threat prevention license.

Hello, I have query on dynamic App-ID updates without having license for threat prevention. As per the documentation by PaloAlto, App-ID doesn't requires any additional license but a valid support contract.Considering a scenario where I don't have threat prevention license, how would I get the App-ID updates dynamically? Please advise.

STIX and TAXII support

Hi all, Anyone used minemeld with STIX and TAXII? While we pretty familure with STIX/TAXII - only just booted minemeld for the first time. Cheers, Scotty

ScottyAU by • L2 Linker
  • 37212 Views
  • 36 replies
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Application Dependency Warnings different between two firewalls - HELP!

Hi all, I am consolidating a lot of old, messy URL/App rules written by my predecessors. I have one rule that is the URL filtering rule for "unauthenticated" users (i.e., those that aren't identified by the User Agents.) It allows "any" appliation. I have other rules that use application sets and custom URL filters, based on user groups. All ...

Resolved! Error delete tunnel interface

I'm trying to delete a tunnel interface, but I have not succeeded, this error comes outThe global protect gateway configuration has already been removed Thanks

error deleting tunnel.png
Idareval by • L0 Member
  • 7817 Views
  • 3 replies
  • 0 Likes

Connection Dropped intermittenty in Active/Active VM Series

Hi I have Palo alto vm series 8.1.0 installed with Active/Active HA setup. All the interfaces and vlans have come up and ableto access the zones hosts. But the connection getting dropped very frequently. say like, if i try reaching any other zones it will be pinging for first 10 times, again i see lots of request timed out and it starts conne...

arp entry on virtual router

We experienced a loss of routing of two virtual server and their arp to IP information had to be added to a virtual router to get it to route. Any ideas how this could occur?

jdprovine by • L4 Transporter
  • 5788 Views
  • 7 replies
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Application Submittal

First, awesome service that they do here. I submitted an application a few months ago and the first version made it in to a content release within a month or so. I'm wondering though if the form we use to submit couldn't use an extra field for "Notes" or something. The application I originally submitted had multiple parts, including a web part...

jsalmans by • L4 Transporter
  • 2812 Views
  • 2 replies
  • 1 Likes

Resolved! Can comments be added to an EDL?

When adding IP's or URL's to EDL's, I was wondering if adding comments after the token is supported? Either it is a TAB or SPACE or some escape character. Has anyone tried this? I don't see it in any of the documentation. My use case is adding a ticket number or some other identifying mark to tie the line back to an incident.

tshannon by • L0 Member
  • 6496 Views
  • 3 replies
  • 0 Likes

Resolved! Panorama - Traffic Logs not showing up on Monitoring Tab

Hello All, Device type : PA M-500Software version : 8.0.10 I'm having an issue with old traffic logs not showing up on the monitor tab.Detailed Logs retention period is 33days GUI & CLI. but i can see only 22days log and after July 18 in monitor tabi can find this with 'show log-collector-es-indices' where can i see other 11days log?Thank you.

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hbshin by • L2 Linker
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  • 2 replies
  • 1 Likes
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