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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Discover LIVEcommunity Through Our New Animated Explainer Video!

We’re thrilled to unveil a brand-new animated video that highlights everything LIVEcommunity has to offer! This short and engaging video gives you a quick tour of the many resources available in our vibrant community — from interactive discussions and customer journey guides to the Cyber Elite program and Member Spotlight features. Whether ...

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kiwi by • Community Team Member
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Resolved! Custom Report - Generating a Traffic Volume per Hour report, sorted by date/time

I've been attempting to create a report requested by a client using the Custom Reports module. The client is requesting a weekly report, containing 7 days of volume usage broken down by hour. I've managed to get the data I require, using the Traffic Log database, grouping by day - however the Sort By options leaves much to be desired. Are there...

NAT allocation during a pool configuration.

Team,We have a NAT pool configured for one of the ongoing requirements. Is there a way to force this pool to allocate IP address from start to end as per new requests come in? e.g. NAT pool configured is 10.10.10.1 to 10.10.10.10IP source is anything between 192.168.10.1 to 192.168.10.10 We noticed that if the traffic source is 192.168.10.2 it c...

nson2139 by • L3 Networker
  • 3570 Views
  • 4 replies
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Security Policy not HIT after work for 1 month

I got setup 6 AWS VPC with direct connect connection to on prem panorama, which is working fine for a month, and now suddently all 5 VPC disconnected from panorama in the same time. i checked the BGP and IKE all established, i can ping the panorama IP, and make sure the right security policy with specific ssl and panorama application allowed. my...

Resolved! PANOS 7.1.x Internet Explorer web management slow

Hi, I upgraded our FWs from 6.1 to 7.1 a few weeks ago and ever since the web management access from Internet Explorer is painfully slow to load - takes around 1 minute to bring up the dashboard after logging in or contexting from Panorama to a firewall. Running from Chrome and it loads in 10secs. I've been through multiple combinations of setti...

JackGray by • L1 Bithead
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  • 3 replies
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Resolved! Session Timeout Settings

Hi,we are using a PA environment in combination with Bluecoat Proxy SG for caching and user authentication. Bluecoat describes on his knowledgbase KB3323 the differences for session timeouts on proxie servers and firewalls.From our proxies I have many retransmissions to the Internet and so I want to change my timout settings on the PA in a bluec...

PA System Logs

Dear Expert , I need to get all System messages of PA in case of the below Events CPU Errors, warnings.Memory, RAM utilization warning, problem.Hardware failure, problem. .(Physical Events)Links , interfaces down.Processor warning.Disk warning.Fan warning.Power supplies warning.Restart, reboot events.Shutdown event.Your support is highly apprici...

hi Community

Hi all, We have upgraded globalprotect version 3.1.4 to 4.1.2. Its connected successfully . But after some time it saying portal not available. username take as portal name. anyone experience with globalprotect 4.1.2???

Resolved! Palo-Cisco VPN Logs

Im setting up a s2s vpn between a Palo and a Cisco ASR. The GUI is showing it all as up - green lights and ike tunnels. But the logs are showing the below: IKEv2 child SA negotiation is failed message lacks KE payload I am not sending traffic down the vpn yet so i am unable to ascertain if this is important message or not (would rather know it w...

welly_59 by • L3 Networker
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  • 5 replies
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Custom HIP Check for Linux

Hey guys, I've been tasked to have Globalprotect only allow company owned devices over the VPN. I know I can create custom HIP checks for Windows/Mac (reg/plist value). How would I do the same for Linux clients? I have two end users that work remote, and are on a Linux machine. Still having issues with getting the GlobalProtect client for linux ...

PA-VM guest ethernet1/x in VMWare Workstation can't communicate with the host OS or any other hosts

My topology is as follows.Client (10.1.1.11) <--> (10.1.1.10) PA-VM (172.16.1.10) <--> (172.16.1.11) Server ethernet1/1 ethernet1/2 PA-VM-ESX-8.0.0.ova image was downloaded from PA support site and installed on VMware Workstation.I was able to ssh and accessing web GUI via management interface. No...

prenatip by • L1 Bithead
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Resolved! BlueCoat Proxy Health Checks Failing through Palo Alto - App-ID "incomplete"

Hi guys, We have migrated our production web infrastructure to run through Palo Alto (previously running through Checkpoint) and although we have no issues with production traffic we are seeing some intermittent failures on our health checks between Child and Parent bluecoat proxy devices. The health check is purely doing a TCP connection on por...

rds-r2d2 by • L2 Linker
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  • 6 replies
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Unable to find interface configured in vm machine in vmware

I’m new to Palo Alto VM series deployment and it’s the new project .. we’re trying to deploy Palo Alto HA in VMware environment . Deployed ovf template and configured management interface . Connected to GUI and all looks ok . But I’m not able to configure any other data interface because there is no other interface available in Palo Alto . But i...

Hari007 by • L1 Bithead
  • 8263 Views
  • 6 replies
  • 0 Likes

Resolved! DH group 15 IPSec tunnel

HiI must build up an IPSEC tunel between PA and Watchguard XTM. The other Side gives me ike phase where DH Group is 15. On PA I only can choose Group 1—768 bits, Group 2—1024 bits (default), Group 5—1536 bits, Group 14—2048 bits, Group 19—256-bit elliptic curve group, and Group 20—384-bit elliptic curve group Is there a way to build up a "custom...

PPTP VPN can not be connected to external devices

I have built a VPN server in company domain and I have tried to connect it in the domain computer. Now I need it can be connected to external computer. I have search many information in Internet to know how to do this setting in firewall. But it still not work. Please help me to solve this problem.below is the NAT rules and security rules I set ...

Jacky.Yi by • L0 Member
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