PAN-Agent and Mac OS X Clients

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PAN-Agent and Mac OS X Clients

L4 Transporter

Has anyone had sucess in the PAN-Agent capturing logins for Mac OS X clients joined to Active Directory?

We have about 100 iMacs running Mac OS 10.6.5, and I always get a "_unknown_" username when looking at their IP address in the PAN-Agent. We have a Server 2008 R2 domain controller.

11 REPLIES 11

L6 Presenter

Question:

do the Mac users ever show up with correct user-IP mappings?

No.

It worked at one time before we made the move to Snow Leopard.

Three things have haven't since it quit working:

- We made the move from Tiger (10.4.11) to Snow Leopard (10.6.5.)

- The PAN-Agent was upgraded from v2 to v3.

- We moved from a Server 2003 to Server 2008 Active Directory infrastructure.

Based upon the number of changes you have made to the environment I would suggest that you may want to open a support case so that our team can quickly get to the bottom of the problem.

Already done so. Just not getting anywhere.

Wondered if anyone else had it working.

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