Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

PAN OS 8 Could not connect to Cloud : SSL/TLS Authentication Failed

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

PAN OS 8 Could not connect to Cloud : SSL/TLS Authentication Failed

L1 Bithead

After an upgrade to PAN OS 8 i keep getting this critical event and i've seen it on multiple firewalls. 

 

domain: 1
receive_time: 2017/02/27 10:20:46
serial: xxxxxxxxxx
seqno: 3449381
actionflags: 0x0
type: SYSTEM
subtype: general
config_ver: 0
time_generated: 2017/02/27 10:20:46
dg_hier_level_1: 0
dg_hier_level_2: 0
dg_hier_level_3: 0
dg_hier_level_4: 0
vsys_name:
device_name: xxxxxxxxxx
vsys_id: 0
vsys:
eventid: auth-fail
object:
fmt: 0
id: 0
module: general
severity: critical
opaque: Could not connect to Cloud : SSL/TLS Authentication Failed

1 REPLY 1

Cyber Elite
Cyber Elite

I would try to reregister and see if that fixes the issue, also make sure your licenses are actually up-to-date and that you have active licenses. 

  • 1519 Views
  • 1 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!