PANGP Virtual Adapter Not Created

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PANGP Virtual Adapter Not Created

L0 Member

Hello,

 

The company I work for uses Global Protect as their VPN (transitioning from AnyConnect) and I am having an issue after install.  This is a Windows 7 PC, HP Compaq Pro 6300 SFF, and it does not create the PANGP Virtual adapter.  GP version 4.00.02.  I have not found an issue in the knowledge base so I am asking here instead.  Any insight or things I could try would be appreciated.

 

Thank you

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello,

Are you rebooting between the AnyConnect uninstall and the GP client install? I dont know if that will make a difference but I know both hook the NIC pretty good.

 

Also a ticket to TAC might be a good idea if the reboot didnt fix it.

 

Regards,

Yes.  The Cisco client was uninstalled when Global Protect was put on and I made sure that it is gone.  I have tried a reboot and no luck.

 

Thank you either way.

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