Panorama custom reports hang

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Panorama custom reports hang

L4 Transporter

Custom reports on my Panorama (9.1.6) were working fine until this week. Today, any report i run gets stuck in "please wait" indefinitely. Nothing has changed on the machine. Any ideas what i should look for?

2 REPLIES 2

L3 Networker

Hi Jim,

 

It might be the data in report taking the longer time or struck because of the huge info in the report.

 

And can you test whether the report provides the information you need by clicking the Run Now or not?

 

what is your custom report interval (daily, weekly, on a specific day of the week, or on a specific day of the month).?

 

can you modify the custom report parameters and try once.

 

Best Regards,

Suresh

 

 

 

Sureshreddymudhireddy

L4 Transporter

According to system resources, the "cord" process was using a lot of CPU.

A reboot of Panorama resolved the issue. I can now generate reports normally.

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