Please explain the PanDB/Brightcloud's category “not-resolved”?

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Please explain the PanDB/Brightcloud's category “not-resolved”?

L0 Member
Hi,Guys: I found the category "Not-resolved" in device GUI(Both Pandb and Brightcloud), I searched it in paloaltonetworks.com and brightcloud.com website, But could not get any description about it. Any guy explain it ? Thanks Victor.Bai
1 REPLY 1

L7 Applicator

A URL will be categorized as “not-resolved”:

• If there is no response from Management-Plane URL DB within 5 seconds (configurable timeout).

• If the Management-Plane failed to connect to the cloud and doesn’t have the requested URL in its DB. 

 

https://live.paloaltonetworks.com/t5/Learning-Articles/URL-Filtering-Database-Lookup-Flow/ta-p/62458

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