11-16-2011 08:16 AM
I am trying to import a few custom applications via XML files I downloaded from my PaloAlto vendor. I did try this before with some that I found here in this forum when running PAN 3.1. I am now on PAN 4.1 (though I may have seen this problem before I updated). Now when I import the XML most of them say they failed to insert, but when I have finished with all of them they all appear in the custom apps filter. However, when I commit it fails with "application <name of app> <name of app> is already in use". I delete the one and it continues to fail until I've deleted them all, except one, which works. The one that works is google-safe-default. I have attached the 5 of the XML files I'm using, including the one that works..
Is this failing because something is stuck (invisibly) in the system so I can't add these new signatures successfully? I don't know how to search via command line to see if there is anything already there. Also, are these compatible with 4.1 anyway?
Thanks for any suggestions you may have.
11-26-2011 07:48 PM
I do believe these would need to be rewritten for 4.1's app database. I went to the objects tab, then to the applications section and found there were many similar applications already there by searching for "google". I didn't find any of the safegui ones though. I'm not sure what the difference there is, but if it's an application you'd like to see in a future application database release from us you can submit it.
Direct your web browser to http://www.paloaltonetworks.com/researchcenter/submit-an-application/ and complete the form and the application will be submitted to potentially be in an upcoming release.
11-29-2011 04:30 AM
You might have to take a look at the running-config in xml and search for the apps that you are trying to add. If you find them in the xml, you can delete them in there.
12-13-2011 11:23 AM
Thanks for the suggestion. I just exported the running config and I believe I see the stuff in there. I may clean that up later. However, to get around this I had opened the 8 non-importing XML appid files and slightly changed the name near the top of the file. I was then able to import them and commit successfully.
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