04-11-2018 09:37 AM
Has anyone actually used the "Deactivate License" feature to unlicense a vm and then license another vm?
My goal was to move licenses from a v7 vm100 to a v8 vm100 on new hardware.
I successfully deactivated the license on one of my 6 VM-100's.
It seemed to work, the serial # etc was removed from the single vm.
Now that it is gone, how to I reuse the removed license/features on the new firewall.
I have searched for several days and even opended a case, but to no avail.
Any suggestions woudl be greatly appreciated ...
04-11-2018 01:08 PM
What does your support portal say. It's possible that the deactivation didn't/doesn't sync up with the license server; so if the license is still assigned elsewhere you won't be able to activate it on another device.
04-11-2018 01:13 PM
Actually, the serial # doesnt show , nor does it show in the actual firewall. I did supply the TOK file to support
and that didnt seem to help.
Is it supposed to show up in the "Realesed VM Auth codes" section ?
I'm really confused at why thsi isnt; documented anywhere. Usually Palo has great docs.
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