I'm looking at an old version 7 PA3000 which uses a user-id agent to map users (active directory) to IP addresses.
When i log onto the firewall CLI a "show user ip-user-mapping-mp all" command returns what looks to be a valid list of user mappings. However 90% of the traffic log entries have 'source user' blank. There doesnt seem to be a reason why the remaining 10% are displaying correctly. Some clients from a given subnet passing through a rule are identified and others arent. Any troubleshooting suggestions would be appreciated.
Yo tuve el mismo problema, lo pude resolver agregando todos mis servidores de directorio activo, ya que tengo un arbol de servidores y tenía agregado solo los principales. Cabe indicar que el timeout lo tengo deshabilitado.
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