i could noti nstall the image,

i need help for the upgrade. 

I have down the image. but when i try to upgrade, i did not find any device or panorama to be select 

I only have small window for the upgrade

i need help now

removing a Palo alto from my portal

Hi everyone,

I had  a polo alto firewall that I sold on ebay as I no longer needed it, it's out of licence/ support. 

How can I remove it from my portal? Would that impact the ability of the person who bought it from me to use it at all? 

Thank

Cisco Webex Calling - One way calling

Does anyone utilize Cisco Webex Calling with a Palo Alto firewall? We run Webex calling and ever since we switched to the palo alto, calls sometimes will only go in one direction (you can hear them, they cant hear you) or no way (either sides cant he

Issue with user detection on terminal server

Hello everyone,

We're having an issue with our terminal server agent software on multiple terminal servers running Windows Server 2019.

The problem lies in recognizing users who are logged on to these servers. The TS Agent sees the users on the T

Terminal Server doesn't work with Microsoft applications

Hi guys,

We faced an issue where users' traffic related to office applications from a system, on which Terminal Server is installed, gets dropped by the firewall due to the unknown source user. We are using Terminal Server Agent as the means of user i

AWS Tunnels Down when We make a Failover

Hello everyone,

I have observed that when a failover occurs on an active/passive cluster the IPSEC tunnels to AWS all go down and take a time to recover.

I have verified that the traffic goes down and does not communicate for a time of about 5-10 min

Releases guidance

Hello, why I lost access to software releases guidance page? I receive a access denied error

Static Routing across Site to Site VPN with many remote subnets

Relatively new to Palo and I feel like I've spent hours searching with no answers so, if this is a completely basic topic, please feel free to point it out.  

I'm migrating a dozen or so firewalls from FortiGates to Palo PA-445 (using Panorama).  M

PA-440 Recommended o.s version

Hi All,

kindly advice on the recommended O.S for PA model 440

thanks,,

Qs about bidirectional NAT offerings

I am looking for a router/firewall with the following specs:

• at least 10 1Gb ports
• supporting bidirectional NAT
• compact

Can someone point me to PA products which would meet these very loose specs?  Not sure if every PA device supports it.