Any idea what causes this or how to investigate it? I can see the event as "User Me logged out via Web from My_IP" in the System Monitor tab. Happens intermittently otherwise I'd look at this: https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClvyCAC
This latest time, I did notice that "'Installed antivirus package: panup-all-antivirus-" happened three seconds before I was logged out.
your management server might be restarting
see if any core fils are being generated: > show system files
or any odd messages pop up around the time you're logged off: > less mp-log mp-monitor.log
check if the same type of job runs whenever this happens : > show job all
Not sure, why PA didn't keep that as the response message. And regards to my previous response, I stated that because I did see that happening after I specified Idle timeout setting to our NGFW's.
So, I think this is still a question to PA support because it is not documented anywhere.
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