Reassign PA-VM EVal license to new vm firewall after rebuilding the VM

[zoumana]

How can reassign the VM Evaluation authorisation to new PA-VM after rebuilding the VM firewall?

Kind regards Zoumana

[HULK]

Hello Zoumana,

Contact with support and they will be able to do a back end transfer of the VM serial number if you move to a new  virtual machine or a new partition. You need to provide the VM serial number and the new CPUID / UUID. This information will appear on the Dashboard under General Information of the VM firewall.  Once the back-end task will be done, then you can follow below mentioned steps:

1. Login to the Support Portal

2. Go to My Devices

3. Search for the serial number.

4. Click PA-VM to download the license key to a laptop.

5. Manually upload the license key on the new VM.

6. Reboot the VM.

7. Retrieve the license keys – Device tab>Licenses > Retrieve license keys from server.

Hope this helps.

Thanks

[hshah]

Hi Zuhana,

Please refer PPT attachment, it has graphical information for VM Licensing. Let me know if you still have additional queries.

Regards,

Hardik Shah

[zoumana]

Thanks for your help but VM has no serial number

Serial #	unknown
CPU ID
UUID

Vm has only CPU ID and UUID serial number is unknown

[HULK]

Support will be able to track the serial number by auth codes. Please open a ticket with PAN support.

Thanks

[hshah]

Hello Zournana,

Support will map CPUID/UUUID with License/Authcode, once that is done, you should be able to get serial number via manual License key.

This is a Security protection, so no one can use PAN box without licenses. 

I will not be able to help you with CPUID/UUID map unless you open a ticket. Its a support issue.

Regards,

Hardik Shah

[Javith]

Hi Hardik, Hulk

Can we do VM-100 HA on single NFR or Lab bundle license?

[hshah]

Hi Javith,

With single License only one firewall can pass data, so practically its not possible.

However, without license your management plan will function as it is. So, you would be able to set up HA on management plan ports only.

Regards,

Hardik Shah

[blan]

Sir,

Can we do it by ourself for the license transfer ?

Cusotmer is looking for do it themself.

It is too slower through support ticket.

regard,

Bruce

[BPry]

@blan,

It's not possible to do this without the help of support. 

[Sagar_Jain]

We are upgrading the VM-300 firewall on azure from PanOs7 to PanOs8.

So we built a new Pan0s8 VM-300 firewall with eval-license and imported the device state from the old one.

Now we also need to migrate the license from that old VM-300(holding eternprise-premium license) to the newly created VM(holding eval-license). Can anyone suggest the steps.