Reset Password

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements
Please sign in to see details of an important advisory in our Customer Advisories area.

Reset Password

L1 Bithead

Hello,

I forgot the admin password, How I can to reset it,

1 accepted solution
7 REPLIES 7

Yes Panos is right. There is no option to reset password once lost. We will have to build it up from factory reset.

L5 Sessionator

I believe if you are on 4.1.x and If the device is in active/passive and you can login to the other device. You can create a super user on that device and sync it to the one which you have forgot the password for. Then login to the firewall with the new account and change the password for admin.

Hope this helps.

Thanks

When you use Active Passive HA, Admin accounts will not be synced to each other.

I am not sure on the version it might be 5.0.x where the administrator accounts do sync however the admin account might not get sync'd. As far as i remember i think it was introduced in 4.1.x version.

Thanks

yes you are right.I just meant about admin account.

Thank you very much.

have a nice day

  • 1 accepted solution
  • 6706 Views
  • 7 replies
  • 1 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!