scheduled reports are not being generated

[Carracido]

Hello Community!

I have an issue with scheduled reports, they are not being generated. I send a "test email" and I receive it, I reboot the Firewall and I receive the scheduled reports for some time but then it fails again. I´m running PAN-OS 7.0.1

Did anyone have the same issue?? How can I troubleshoot this issue?? In which file in the tech support file may I see logs related with a scheduled report issue??

Many thanks in advance for your answers.

Kind Regards,

Marcos.

[reaper]

I'd recommend upgrading to a newer maintenance release like 7.0.6 to ensure there aren't any issues with the software itself

next you can try debugging the device-server to try and identify an issue:

> debug management-server set report all 
> debug management-server on debug

> tail follow yes mp-log ms.log

(don't forget to un-set debugging after you're done)

[Carracido]

Hey Reaper! Thanks for your answer.

Do you know whether there is no option to change the time at which the scheduled reports run? By default at 2 AM but I don´t know if this can be changed.

[reaper]

Hi

no, the report generation time is hardcoded

[EXIM]

We can chnage the sheduled time