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05-10-2019 04:06 AM
Hi to all, this is Marco. I just update my 850 from PanOs 8.0.15 to 8.1.7.
Now i can find in the APP list screenconnect.
When i try to create a rule using screenconnect, the firewall tell me unknow-app.
Keeping in mind that the destination addresses of screeconnect servers change often, please someone have some tips to help me ?
Thanks indeed.
Ciao ciao,
Marco
05-10-2019 07:53 AM
Hello,
Make sure you have all the dynamic updates updated and installed. If that doesnt help, try reinstalling the APP/Threat one. Other than that its a call to support.
Regards,
05-10-2019 09:05 AM
Hi Otakar.Klier,
thanks for your tip.
All is update, but nothing to do.
However i found a solution: ConnectWise support give to me the link about my istance (this link is different than that i use to work).
FQDN of firewall do all the rest.
Ciao ciao,
Marco
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