Slow download over decrypted TLS sessions?

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Slow download over decrypted TLS sessions?

L3 Networker

I've noticed that downloads that occur over decrypted TLS sessions are incredibly slow since upgrading my PA-3050s to PAN-OS 6.1.x (now on version 6.1.12).  Sometimes they don't even complete at all, either failing or just sitting forever.  For example, I once tried to download a 70 MB file and it was sitting at about 18% complete seven hours later.  When I excluded my user account from TLS decryption, the file downloaded in less than a minute.


I don't remember this being the case on older PAN-OS versions, but perhaps it is just because more and more sites are going all HTTPS.


I contacted PAN support and they noticed that the PA-3050 buffers weren't filling up and our overall dataplane utilization is low but that there were a bunch of TCP resets being sent.  The support case is still open, but I'm wondering if anyone else has noticed this issue as well.


L3 Networker

I haven't paid too close attention, but we are blocking most downloads anyhow. I am still on 7.0.x so might be different than 6.1.x


Next time I have a chance, I will try to compare.

We're actually doing TLS decryption as a pilot in IT only at this time, so most of the individuals whose traffic is decrypted do actually need to download files.

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