slow response UI on PA 4.0.x

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slow response UI on PA 4.0.x

L3 Networker

Hi all..

UI of PAN 4.x seems to very slow compared than previous version that PAN 3.1.x.
One of prospective customer has complained about poor response.

It need 6~8 secs to when move between tabs.

And when he click another menu within same tab, it also need 4~5sec.

i attached his test result.

Do you have any good idea to improve UI performance(response speed)?

(Note: the demo customer is using PA-2020. S/W Ver.4.0.1)

Thansk,

Eugene.

3 REPLIES 3

Not applicable

I'm using a PA4020 and although this is the first PA device I've ever used, on 4.0.1, I've also noticed that it's almost painful to manage.  Even doing a commit, I walked to the restroom, got a cup of coffee, and when  I came back, it took a few more moments before it completed.

I realize, at least I've been told, that the management sluggishness is not related to the actual traffic and processing of security rules.  That's a umm, good thing, because it it wasn't, we would have definately returned these boxes immediately.  Thankfully my immediate manager doesn't have to deal with the sluggish behavior or I wouldn't be using them now...

We had similar issues when we upgraded to 4.0.x.  We were using IE to connect. Once we swapped to Firefox, the latency was immediately reduced! I know this doesn't explain why 3.1.x was faster, but it helped us work around the "issue". Just a suggestion.

lifenethealth wrote:

I'm using a PA4020 and although this is the first PA device I've ever used, on 4.0.1, I've also noticed that it's almost painful to manage.  Even doing a commit, I walked to the restroom, got a cup of coffee, and when  I came back, it took a few more moments before it completed.

I realize, at least I've been told, that the management sluggishness is not related to the actual traffic and processing of security rules.  That's a umm, good thing, because it it wasn't, we would have definately returned these boxes immediately.  Thankfully my immediate manager doesn't have to deal with the sluggish behavior or I wouldn't be using them now...

I find not a whole lot of difference between a commit on a PA2050 and my old Checkpoint cluster.

It depends how many changes you make at once - the more changes, the longer it takes - but remember, the PAN is pre-processing the commit to confirm it complies and doesn;t break anything, *and* keeping the dataplane running while it activates the changes.

Having said all that, they're definitely not as fast as, say, a PIX or ASA o save a config - but then again, the PA devices work a whole lot better. 🙂

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