11-07-2011 06:14 AM
When I push the Netconnect client and installer using SMS to a target XP SP3 PC, I get application errors in the windows event log. The PC will have the NetConnect shortcut on the desktop. When I launch it, it tries to do an install instead of running the app.
log errors:
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1004
Date: 02/11/2011
Time: 1:13:13 PM
User: DOMAIN\user
Computer: Test
Description:
Detection of product '{FF5B4956-B5B7-4BF4-A1E5-4CD95A37DC2C}', feature 'DefaultFeature', component '{28621A95-8E7B-176F-8161-929B35FBFB23}' failed. The resource 'HKEY_CURRENT_USER\Software\Palo Alto Networks\VPN Agent\PanConnect\DebugLevel' does not exist.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Event Type: Warning
Event Source: MsiInstaller
Event Category: None
Event ID: 1001
Date: 02/11/2011
Time: 1:13:13 PM
User: DOMAIN\user
Computer: Test
Description:
Detection of product '{FF5B4956-B5B7-4BF4-A1E5-4CD95A37DC2C}', feature 'DefaultFeature' failed during request for component '{6652DC1A-EB57-C8FB-33C3-4D039B7D074A}'
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
11-08-2011 08:31 PM
I've never tried doing this but let me test and provide you the findings. Thanks for your patience. However, if you'd like feel free to call into your Reseller or PAN Support to expedite the issue.
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