my organization has a PA-820 at a branch location that's been a little neglected. it doesn't have a support contract and it's currently running panos 9.0. I would like to upgrade this at the very least to 9.1, but I'm having difficulty locating the image online to do the upgrade manually. anyone have a link to the software repositories, or other suggestions for how to get this thing upgraded?
it's the only 820 in the org so FTPing an image from another firewall wouldn't be an option.
What you have said is still true. You are able to import software versions, and content updates, to firewalls with no active subs on them. I have an unlicensed device running in my homelab currently.
We don't supply you the software or content packs without payment. If you are able to acquire them elsewhere, then they will still function appropriately with manual install.
Without a valid support contract, you won't be able to access software images for the 820 either on the device or within the portal. Indeed, if no other 820s exist within the org, that won't be something you'll be able to access through official means.
if that is the case this is an extreme form of false advertising on the part of PA. I have gone through several PA sanctioned training programs in the past couple months that have all stated that updates are available and can be installed without a support contract, the only requirement is that you must do so by manually importing the image.
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