General Topics

Layer 2 vlan subinterface restriction?

Hello

I am using PA VM-50 and wonder if there is any restriction on the number of Layer 2 subinterfaces that I can create under 1 interface.   I have more than 50 vlan subinterfaces created and the one I have added recently does not seem to pass traff

User-ID agent Alert

Hi,

As i have two user ID agent and both are working fine. Iam continuously received this alert on email please suggest

Workstations no internet after receive IP from firewall DHCP Server

Hi,

We have a PaloAlto firewall which is connected to a Cisco switch and on this Cisco swtich an AP is connected.

On the firewall I use ethernet 1/2 port to handle the free wifi clients. This port is in Layer 3 mode.

This port is connected with the Cisc

Routing issues when using NAT over VPN

I'm looking at this document. https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClipCAC
It says our selected NAT addresses (2.2.2.0/24 on PA-2020 in this case) need to be routed to a tunnel interface, in order for policy lookup

Customer Support Portal Inquiry: devices in assets under customer profile does not show the updated PANOS version.

Customer updated all devices to latest PANOS version after receiving the email for CVE-2021-3064. However, the PANOS versions for the devices are still showing the older version (8.1.6) in the customer support view. Customer can open each devices and

Session end reason threat traffic allow

Hi Everyone 

we got the problem for session end reason “threat”, cause we detected the coin miner traffic through firewall and transmission to internet, even we saw the session end reason already hit to threat when the spyware traffic initially and

Move Customer devices into our support portal

We have taken over an account.  I need to move 4 firewalls for our customer from their existing support portal into our support portal.  Can someone give me directions here to get started.

-Mark

Prevent Globalprotect from connecting when user on internal network

We want to prevent Globalprotect from connecting when user is on the internal network. We have the client set to manual connect/disconnect but users can be stupid and connect anyway.

We don't have an internal gateway, and dont want any ssl tunnel when

GlobalProtect on internal connection does not display loginID

Hello

We have a issue with global protect:

when a user logs in to globlal protect from the outside it shows the LoginID correctly, but when the user logs in internally it does not show the UserID.

Any idea why this is happening?

Thank you very much.

B