Software Update Issue

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Highlighted
L2 Linker

I was pinging the management interface (didn't consider the inside int) and google.com while the firewall rebooted. The management came back up and i could log back into the device. the ping out to google didn't come back.  I have two firewalls in HA active-pasive mode. I was updating the primary. (the secondary's inside/outside interfaces are currently not connected to switch)

Highlighted
L5 Sessionator

Yes, management interface will respond. But after reboot, auto commit is happens on the device. During this time all dataplane ports would not respond or pass any traffic. Depending on the Hardware of the device and amount of configuration it might take time for auto commit to complete. "show jobs all"  shows progress for the auto commit. While updating, secondary will take over as active, and since interfaces are not connected to switch the traffic will be basically blackholed.

Next time during the upgrade monitor the auto-commit, and once it is done, make the primary (connected to switch) active device again and see if that resolves the issue. Thank you.

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