Sophos HIP Requirement for GlobalProtect

cancel
Showing results for 
Search instead for 
Did you mean: 

Sophos HIP Requirement for GlobalProtect

Not applicable

Trying to add Sophos End Point Security and Control as a HIP requirement to be installed for users connecting with GlobalProtect. Sophos End Point Security and Control is not showing up as a vendor in the list. Sophos Antivirus is in the list but is not recognized and fails the HIP requirement when connecting.

Has anyone seen this issue?

1 ACCEPTED SOLUTION

Accepted Solutions

L5 Sessionator

Hi DDavis,

Sophos End Point Security and Control is still not in the list, so firewall should not be able to enforce HIP based on that. But Sophos Antivirus is in the list and should work as expected. Could you check following :

1. GP Licensing

2. When GP client connects, check under Host State if it is listed under there

3. Check on Monitor -> HIP Match to see if you see any information regarding to Sophos there

4. There are few variants of Sophos, try changing it to closest match, commit and see if that makes any difference.

Hope this helps. Thank you.

View solution in original post

2 REPLIES 2

L5 Sessionator

Hi DDavis,

Sophos End Point Security and Control is still not in the list, so firewall should not be able to enforce HIP based on that. But Sophos Antivirus is in the list and should work as expected. Could you check following :

1. GP Licensing

2. When GP client connects, check under Host State if it is listed under there

3. Check on Monitor -> HIP Match to see if you see any information regarding to Sophos there

4. There are few variants of Sophos, try changing it to closest match, commit and see if that makes any difference.

Hope this helps. Thank you.

View solution in original post

Not sure why but it is passing HIP with just Sophos Anti-Virus now. Was not passing earlier.

Thanks for he response.

Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!