10-27-2026 09:32 AM
Currently working on a deployment with a few test users utilizing SSL decryption before it's rolled out to a wider user base. Decryption is working for the most part with the required exceptions in place, but having some issues with O365 apps no longer working after it was implemented. I had created an EDL and also explicitly added some Microsoft domains to bypass inspection but the applications still appear to be broken. Wondering what I might have missed in terms of bypassing that traffic.
10-27-2026 10:40 AM
What applications specifically are you running into and are you also possibly using credential-enforcement at all? If you're trying to utilize credential-enforcement that can cause issues if you have categories set to continue, but decryption itself doesn't tend to break O365 applications with the default exceptions in place.
10-27-2026 12:10 PM
Desktop applications like Outlook and Excel. I'll have to look into credential-enforcement and any possible work arounds if it is enabled.
10-27-2026 01:30 PM
I have the follow EDL defined https://saasedl.paloaltonetworks.com/feeds/m365/worldwide/any/all/ipv4
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