SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry

[Sandeepjohn]

We are getting continuous alert from the firewall (SYSTEM ALERT : high : cdb: Exited 4 times, waiting 510 seconds to retry), Anybody is having any idea or came across similar alerts.

[Sandeepjohn · Accepted solution]

i opened the case and the tac engineer cleared the Correlation folder and restarted the cdb process. This solved the issue. 

[BenjAudy.MTL]

Hi,

It means your correlation database is corrupted and new correlation events won't be generated anymore. You can try restarting the process to see if it helps, but in my case a support engineer had to log in as root to delete the corrupted MongoDB files.

Regards,

Benjamin

[Sandeepjohn]

Thank you so much for your reply. i am going to open a case with support.

[mmmccorkle]

In the case I have, there was cdb corruption, but this was most likely due to the /opt/panlogs/ partition being 100% full. 

[Sandeepjohn · Accepted solution]

i opened the case and the tac engineer cleared the Correlation folder and restarted the cdb process. This solved the issue.