SYSTEM ALERT : high : Not enough space to load conent to SHM after upgrading PA820 to PanOS 10.0.3

[idelconsulting]

Dear all.

I upgraded last night to PanOS 10.0.3 and this morning I'm getting error messages from the firewall:

SYSTEM ALERT : high : Not enough space to load conent to SHM

admin@xxx> show system disk-space

Filesystem Size Used Avail Use% Mounted on
/dev/root 9.5G 2.7G 6.4G 30% /
none 2.0G 68K 2.0G 1% /dev
/dev/sda5 19G 4.1G 14G 23% /opt/pancfg
/dev/sda6 7.6G 2.0G 5.2G 29% /opt/panrepo
tmpfs 2.0G 2.0G 4.7M 100% /dev/shm
cgroup_root 2.0G 0 2.0G 0% /cgroup
/dev/sda8 172G 115G 48G 71% /opt/panlogs

tmpfs is indeed full.

All the usual recommendations around full disk are about other partitions.

Anybody seen similar issues?

Regards,

    Andreas

[SureshReddyM]

Hi,

Can you try as per below KB.

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClaJCAS

try to clean temporary files and not imp files to spare disk usage.

Best Regards,

Suresh

[idelconsulting]

Hi Suresh,

This seems to be a different situation.

Normal file systems are fine.

It is just a problem with tmpfs

Regards,

    Andreas

[MP18]

@idelconsulting 

You might need to open tac case for this as they might need to delete some files from root

Regards

[MP18]

@idelconsulting 

Also this should not cause any performance issues on the PA.

Are you experiencing any issue on PA due to this?

Seems tmpfs is a temporary partition in PA.

Try a reboot

Regards

[idelconsulting]

Hi MP18,

I have a TAC case open but so far not much info.

Initially these messages disappeared after a while, but today they resurfaced.

Seems to be kind of a pattern.

Not sure about the impact:

Will ask TAC again what exactly this means and the possible impact: Not enough space to load conent to SHM

Receive Time	Type	Config Version	Generate Time	Severity	Description
2021/02/02 08:03:22	SYSTEM	0	2021/02/02 08:03:22	high	Not enough space to load conent to SHM
2021/02/02 07:43:18	SYSTEM	0	2021/02/02 07:43:18	high	Not enough space to load conent to SHM
2021/02/02 07:23:30	SYSTEM	0	2021/02/02 07:23:30	high	Not enough space to load conent to SHM
2021/02/02 07:03:08	SYSTEM	0	2021/02/02 07:03:08	high	Not enough space to load conent to SHM
2021/02/02 06:43:14	SYSTEM	0	2021/02/02 06:43:14	high	Not enough space to load conent to SHM
2021/02/02 05:08:32	SYSTEM	0	2021/02/02 05:08:32	high	Not enough space to load conent to SHM
2021/02/02 04:28:11	SYSTEM	0	2021/02/02 04:28:11	high	Not enough space to load conent to SHM
2021/02/02 03:53:13	SYSTEM	0	2021/02/02 03:53:13	high	Not enough space to load conent to SHM
2021/02/02 03:33:17	SYSTEM	0	2021/02/02 03:33:17	high	Not enough space to load conent to SHM
2021/02/02 03:13:09	SYSTEM	0	2021/02/02 03:13:09	high	Not enough space to load conent to SHM
2021/02/02 02:53:29	SYSTEM	0	2021/02/02 02:53:29	high	Not enough space to load conent to SHM
2021/02/02 02:33:28	SYSTEM	0	2021/02/02 02:33:28	high	Not enough space to load conent to SHM
2021/02/02 02:18:14	SYSTEM	0	2021/02/02 02:18:14	high	Not enough space to load conent to SHM
2021/02/02 01:58:11	SYSTEM	0	2021/02/02 01:58:11	high	Not enough space to load conent to SHM
2021/02/02 01:38:26	SYSTEM	0	2021/02/02 01:38:26	high	Not enough space to load conent to SHM
2021/02/02 01:18:19	SYSTEM	0	2021/02/02 01:18:19	high	Not enough space to load conent to SHM
2021/02/02 00:58:29	SYSTEM	0	2021/02/02 00:58:29	high	Not enough space to load conent to SHM
2021/02/02 00:38:21	SYSTEM	0	2021/02/02 00:38:21	high	Not enough space to load conent to SHM
2021/01/31 12:08:25	SYSTEM	0	2021/01/31 12:08:25	high	Not enough space to load conent to SHM
2021/01/31 11:48:14	SYSTEM	0	2021/01/31 11:48:14	high	Not enough space to load conent to SHM
2021/01/31 11:28:23	SYSTEM	0	2021/01/31 11:28:23	high	Not enough space to load conent to SHM
2021/01/31 11:08:25	SYSTEM	0	2021/01/31 11:08:25	high	Not enough space to load conent to SHM
2021/01/31 10:18:21	SYSTEM	0	2021/01/31 10:18:21	high	Not enough space to load conent to SHM
2021/01/31 09:58:21	SYSTEM	0	2021/01/31 09:58:21	high	Not enough space to load conent to SHM
2021/01/31 09:08:30	SYSTEM	0	2021/01/31 09:08:30	high	Not enough space to load conent to SHM
2021/01/31 08:48:10	SYSTEM	0	2021/01/31 08:48:10	high	Not enough space to load conent to SHM
2021/01/31 08:28:25	SYSTEM	0	2021/01/31 08:28:25	high	Not enough space to load conent to SHM
2021/01/31 07:23:25	SYSTEM	0	2021/01/31 07:23:25	high	Not enough space to load conent to SHM
2021/01/31 07:03:21	SYSTEM	0	2021/01/31 07:03:21	high	Not enough space to load conent to SHM
2021/01/31 06:43:22	SYSTEM	0	2021/01/31 06:43:22	high	Not enough space to load conent to SHM
2021/01/31 06:23:36	SYSTEM	0	2021/01/31 06:23:36	high	Not enough space to load conent to SHM
2021/01/31 06:03:21	SYSTEM	0	2021/01/31 06:03:21	high	Not enough space to load conent to SHM
2021/01/31 05:43:10	SYSTEM	0	2021/01/31 05:43:10	high	Not enough space to load conent to SHM
2021/01/31 05:23:26	SYSTEM	0	2021/01/31 05:23:26	high	Not enough space to load conent to SHM
2021/01/31 05:03:24	SYSTEM	0	2021/01/31 05:03:24	high	Not enough space to load conent to SHM
2021/01/31 04:43:16	SYSTEM	0	2021/01/31 04:43:16	high	Not enough space to load conent to SHM

Regards,

    Andreas

[idelconsulting]

Hi,

I have a TAC case open but so far didn't receive any details about the potential impact.

initially the messages disappeared, but resurfaced again today.

Seems to be some kind of a pattern.

I'll chase TAC for the possible impact.

Receive Time	Type	Config Version	Generate Time	Severity	Description
2021/02/02 08:03:22	SYSTEM	0	2021/02/02 08:03:22	high	Not enough space to load conent to SHM
2021/02/02 07:43:18	SYSTEM	0	2021/02/02 07:43:18	high	Not enough space to load conent to SHM
2021/02/02 07:23:30	SYSTEM	0	2021/02/02 07:23:30	high	Not enough space to load conent to SHM
2021/02/02 07:03:08	SYSTEM	0	2021/02/02 07:03:08	high	Not enough space to load conent to SHM
2021/02/02 06:43:14	SYSTEM	0	2021/02/02 06:43:14	high	Not enough space to load conent to SHM
2021/02/02 05:08:32	SYSTEM	0	2021/02/02 05:08:32	high	Not enough space to load conent to SHM
2021/02/02 04:28:11	SYSTEM	0	2021/02/02 04:28:11	high	Not enough space to load conent to SHM
2021/02/02 03:53:13	SYSTEM	0	2021/02/02 03:53:13	high	Not enough space to load conent to SHM
2021/02/02 03:33:17	SYSTEM	0	2021/02/02 03:33:17	high	Not enough space to load conent to SHM
2021/02/02 03:13:09	SYSTEM	0	2021/02/02 03:13:09	high	Not enough space to load conent to SHM
2021/02/02 02:53:29	SYSTEM	0	2021/02/02 02:53:29	high	Not enough space to load conent to SHM
2021/02/02 02:33:28	SYSTEM	0	2021/02/02 02:33:28	high	Not enough space to load conent to SHM
2021/02/02 02:18:14	SYSTEM	0	2021/02/02 02:18:14	high	Not enough space to load conent to SHM
2021/02/02 01:58:11	SYSTEM	0	2021/02/02 01:58:11	high	Not enough space to load conent to SHM
2021/02/02 01:38:26	SYSTEM	0	2021/02/02 01:38:26	high	Not enough space to load conent to SHM
2021/02/02 01:18:19	SYSTEM	0	2021/02/02 01:18:19	high	Not enough space to load conent to SHM
2021/02/02 00:58:29	SYSTEM	0	2021/02/02 00:58:29	high	Not enough space to load conent to SHM
2021/02/02 00:38:21	SYSTEM	0	2021/02/02 00:38:21	high	Not enough space to load conent to SHM
2021/01/31 12:08:25	SYSTEM	0	2021/01/31 12:08:25	high	Not enough space to load conent to SHM
2021/01/31 11:48:14	SYSTEM	0	2021/01/31 11:48:14	high	Not enough space to load conent to SHM
2021/01/31 11:28:23	SYSTEM	0	2021/01/31 11:28:23	high	Not enough space to load conent to SHM
2021/01/31 11:08:25	SYSTEM	0	2021/01/31 11:08:25	high	Not enough space to load conent to SHM
2021/01/31 10:18:21	SYSTEM	0	2021/01/31 10:18:21	high	Not enough space to load conent to SHM
2021/01/31 09:58:21	SYSTEM	0	2021/01/31 09:58:21	high	Not enough space to load conent to SHM
2021/01/31 09:08:30	SYSTEM	0	2021/01/31 09:08:30	high	Not enough space to load conent to SHM
2021/01/31 08:48:10	SYSTEM	0	2021/01/31 08:48:10	high	Not enough space to load conent to SHM
2021/01/31 08:28:25	SYSTEM	0	2021/01/31 08:28:25	high	Not enough space to load conent to SHM
2021/01/31 07:23:25	SYSTEM	0	2021/01/31 07:23:25	high	Not enough space to load conent to SHM
2021/01/31 07:03:21	SYSTEM	0	2021/01/31 07:03:21	high	Not enough space to load conent to SHM
2021/01/31 06:43:22	SYSTEM	0	2021/01/31 06:43:22	high	Not enough space to load conent to SHM
2021/01/31 06:23:36	SYSTEM	0	2021/01/31 06:23:36	high	Not enough space to load conent to SHM
2021/01/31 06:03:21	SYSTEM	0	2021/01/31 06:03:21	high	Not enough space to load conent to SHM
2021/01/31 05:43:10	SYSTEM	0	2021/01/31 05:43:10	high	Not enough space to load conent to SHM
2021/01/31 05:23:26	SYSTEM	0	2021/01/31 05:23:26	high	Not enough space to load conent to SHM
2021/01/31 05:03:24	SYSTEM	0	2021/01/31 05:03:24	high	Not enough space to load conent to SHM
2021/01/31 04:43:16	SYSTEM	0	2021/01/31 04:43:16	high	Not enough space to load conent to SHM

Regards,

   Andreas

[idelconsulting]

Quick update:

After upgrading to 10.0.4 these messages didn't come up again.

But I still didn't receive any update from TAC regarding a possible operational impact.

Looks like a typo. I assume it should say content and not conent.

Unfortunately unclear which content and what is the impact.

Regards,

   Andreas

[joachimtingvold]

I see these messages on 820 running 10.0.4.

[nikoo]

Hi,

Was there any conclusion from TAC regarding these message, impact and/or solution?