Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Troubleshooting downloading large files

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Troubleshooting downloading large files

L4 Transporter

Hi , 

Downloading like large files continously failing , when bypass it seesm to be ok ?

How could i start an investigation ?

Thanks

2 REPLIES 2

Cyber Elite
Cyber Elite

Hello,

I usually start with the logs:

Check all three logs, traffic, threat, url filtering.

See when the connection stopped.

If this doesnt answer it for me, I'll grab a PCAP of the transfer and see if that tells me anything, i.e. resets, duplicates, etc.

 

Hope this helps.

L5 Sessionator

Try creating a wide open rule from that particular source to the destination don't apply any profile. Keep application, service any and test whether the transfer is complete.

  • 3040 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!