Unable to delete Certificate

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Unable to delete Certificate

L4 Transporter



I need to delete a certificate from a PA-3050. The certificate is currently EXPIRED. When I try to delete it it says this message


     1- Failed to delete Certificate - MYCOMPANYWildcard 2014-2017-FOR_DELETION.
  °  MYCOMPANY Wildcard 2014-2017-FOR_DELETION cannot be deleted because of references from:
  °  ssl-tls-service-profile -> MYCOMPANYWildcard 2014-2017-ssl-tls-service-profile -> certificate


In Device-Certificate Management-SSL/TLS Service Profile doesn't appear it.  i download a copy of the current running config and it appear,


<entry name="MYCOMPANYWildcard 2014-2017-ssl-tls-service-profile">
<certificate>MYCOMPANYWildcard 2014-2017-FOR_DELETION</certificate>


but I don't know where could it be. Do anybody knows where could it be?


best Regards



I also try to revoke it but appear this message "Certificate is not locally issued."



Community Team Member

If you can see the certificate inside of Device > Certificate Management > Certificates

But you cannot delete it.. question.. if you can click on the certificate to get more information.. what is checked?


Also, inside of the CLI, you should be able to list out:

> show shared ssl-decrypt


it should show you all of your certificates who have some form or fashion of being associated with ssl-decrypt.


You can run this command from the CLI to get it removed:


> configure
> delete shared ssl-decrypt trusted-root-CA 123Test
  (where 123Test was the name of the cert in question)

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There are the questions for your answer.


1. if you can click on the certificate to get more information.. what is checked?. There is nothing checked.


2. acuntia@FW2(active)# show shared ssl-decrypt
ssl-decrypt {
forward-untrust-certificate "Forward untrust";
forward-trust-certificate SSL_Decrypt;



3. I try to delete, option "shared" now appears but I have this output (see attachment"



best regards



Still impossible to delete the certificate. Anybody knows what could be happening?


best regards

i also tried to delete cert no luck





In instances like this I would simply put a lock on the configuration, export the candidate-config.xml on the device and manually remove the certificate from the XML file. You can then import and load the configuration.


First I deleted the cert from the CLI it got deleted but GUI  still shows cert.

Then i was able to delete it from the GUI also.


Community Team Member

Also, if not stated before, any cert that you are trying to delete cannot be "in use" in the config, or  you will not be able to delete it.

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