Unable to downgrade PA 5220 to 7.1.x series

[Meruva]

Dear All, 

When I tried to downgrade the firmware version to 7.1.x in 5220 with 5000 series os, It throws an error and from the software upgrade column, I don't see 7.1.x populated in the list. 

Could you please let me know whether PA 5220 supports 7.1.x OS Platform. 

Regards, 

Dinesh 

[Remo]

Why do you think that there are dedicated images for every hardware platform?

So - no, PAN-OS7.1.x is not supported on PA-5220 firewall which is also documented here: https://www.paloaltonetworks.com/documentation/platforms/pa-5200-series/pa-5200-series-hw-ref/pa-520...

[reaper · Accepted solution]

there actually are dedicated images per hardware platform, the PA-5000 platform however is not the same hardware as the PA-5200 series, so the images for PA-5000 are not compatible with PA-5200 devices (this is because different platforms have different hardware chips so need different drivers)

The new platforms are introduced in PAN-OS 8.0 so don't have access to older OS

[BPry]

@Meruva,

Your probably lucky that this didn't actually work; if it would have loaded and allowed you to install the image you would have a nice paper weight waiting to be recovered. 

The good news is this gives you a very good reason to upgrade your firewall and make a business case to getting the funds to actually do it. 

[Brandon_Wertz]

The newly released platforms 800 and 5200 series platforms only support the 8.X train of PAN-OS