Unable to download software in Support Portal

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Unable to download software in Support Portal

L0 Member

Hi all,

 

Anyone here cannot download firmware file in PA support portal > software update? 

I click on the file but no file is being download. 

 

Regards,

Andy

4 REPLIES 4

L2 Linker

I see the same issue with Dynamic Updates, can't download from the support portal or from the firewalls.

L0 Member

We have a similar issue.  We get a quick "please wait" and it disappears.

Ticketed opened with Palo Alto.  I recommend you do the same.

Hi Acaoacao, 

Thank you, I will open a ticket too. 

 

Were they able to resolve?

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