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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! High dataplane CPU

Last few days we have been experiencing high dp-cpu on all NPC simultaneously, specifically with flow_ctrl. The flow_ctrl process typically shows 3-10% CPU, but all of a sudden all NPC "DP slot x, dp 0 and 1" simultaneously jump to 30..50...80...100% and maintain that for 30-60 minutes, during which the firewall is basically down. Overall load i...

Panorama-shared objects

I am just setting up a panorama with 25 managed firewalls.How can I have shared objects that are only shared between few firewalls but not all? My perimneter firewalls have huge number of objects which I would not like sharing with other remote firewalls but to some datacenter firewalls. how can I achieve this? Thanks.

Resolved! SSL Cert replacement PA-VM

I need to replace an SSL certificate for 443 device access, but it isn't in the certificate list.Whereabouts in the GUI do I find it? Thanks.

Split Tunnel with Global Protect and cannot get to internet

Hello,I have setup GP VPN and all works well. I can connect and everything works as needed.The problem is when I check off No Direct Access to local Network the internet is not available and I can still access my local network?We are using a PA-3200 with software version of 10.1.5-h1 with FP Agent 5.2.9.I have searched and tried different things...

thoffman by • L2 Linker
  • 3025 Views
  • 3 replies
  • 0 Likes

Paloalto Support Potral issue

Hi,I am facing an issue with when login support portal.I have configured 2FA Methods to use Email, but it seems too slow to receive email.The occurs page expired after I fill in the code.I would like to change 2FA Methods to google auth,Is there anyone who can help with this?

how does Support Portal 2FA cancel?

Get email authentication when logging in to the support site But I don't get an authentication mail. Is the account locked because of too many attempts?Does anyone know how to change or cancel 2FA settings?

qmso475 by • L3 Networker
  • 2827 Views
  • 2 replies
  • 0 Likes

Resolved! Windows Server PAN terminal server agent random port

On Windows Server 2016, with the "PAN terminal server agent" service we have exactly the problem described here:https://docs.microsoft.com/en-us/answers/questions/154579/listening-port-is-being-replaced-automatically-by.html Simply if the service is started it has this behavior, any port reserving test has not worked. Does anyone know of a solut...

DUAL ISP and PFB with single or multiple Virtual Routers

Hello Palo Alto Community! I am reaching out because I am stuck and a bit confused about what I've seen online when it comes to configuring dual ISP and PFB (which that part I understand) but when configuring the Virtual Routers section. Some only create a single VR with both ISP and their next hops and others create their ISP each VRs and then ...

FreddyC by • L1 Bithead
  • 6179 Views
  • 1 replies
  • 0 Likes

Resolved! Geolocation Region EU allowed bust Spain is denied

Hi we use the region as source adress in policies.We allowed region EU but traffic from Spain was blocked. We had to add ES (Spain) to the allowed regions.What am i missing? Spain should match the EU region. Any ideas? If i enter the ip that was blocked in CLI with the "show location ip" command it shows Spain.What does the EU region match? Do i...

kbe by • L3 Networker
  • 8863 Views
  • 6 replies
  • 0 Likes

Global Protect Notification

Hi Folks, We are getting the below notification in the Global protect application. Is there any way to disable this notification. Is this message implies any error related to the connectivity issue of Global Protect portal. Error Message : “ You have xx seconds remaining to login and reconnect global protect”. Thanks in advance.

Resolved! How to Consolidate Multi vSys System into a Single vSys?

We have a multivsys system with extensive configuration in which we have been asked to consolidate into a single vsys. I have worked in Expedition, uploading two configuration and manually moving things over. I have tried load merging the configuation and only copying the vsys information into a single vsys. All met with varying level of success...

blwavg by • L2 Linker
  • 8935 Views
  • 7 replies
  • 0 Likes

setting up a pa-500

hello i set the ip of the firewall from the console port with a new passwordnow i connect a network cable to de remote management port but the web page is not opening thanks

Kerm007 by • L1 Bithead
  • 4371 Views
  • 7 replies
  • 0 Likes
  • 24397 Posts
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