unable to get system info

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unable to get system info

This is a new one for me. My system is showing "active" (in active/passive) but the GUI is frozen and I see the following on the dashboard:

 

PANOS 8.1.9

 

From the dashboardFrom the dashboard


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Re: unable to get system info

debug software restart process management-server

Process mgmtsrvr was restarted by user [user]

 

This did not return the management function. I ended up rebooting, then synching the config to the other HA member (configs were NOT synched previously), then upgrading both to 8.1.9-h4.

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Re: unable to get system info

tasks.png

pan_task seems a little vague. I would like to drill down into that process to see where it's hanging ...

Highlighted
L2 Linker

Re: unable to get system info

debug software restart process management-server

Process mgmtsrvr was restarted by user [user]

 

This did not return the management function. I ended up rebooting, then synching the config to the other HA member (configs were NOT synched previously), then upgrading both to 8.1.9-h4.

View solution in original post

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