Updates - everything seems to resolve to San Jose?

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

Updates - everything seems to resolve to San Jose?

L4 Transporter

I thought that updates.paloaltonetworks.com uses a CDN so if you're in Europe you use a local server for updates.

From the UK it resolves to an IP in San Jose and this seems to be the case on any online lookup tool and traceroutes from various sources all go to San Jose.

I'm asking because of the issues I'm having with downloading WildFire updates - I'd assumed there is a server closer to the UK that would be used when using the CDN FQDN.


Cyber Elite
Cyber Elite


please take a look at this doc for an overview:

Access to External Web Resources Required for App-ID and Content-ID Functions



Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization
  • 1 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!