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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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About DNS amplification attack issue

Dear Sir,We have a customer for education envirument and they suffered a lot of DNS amplification attacks.Last 7 days session count is 688 Million and 220G Bytes for DNS traffic.We try to drop the "Threat ID 36027 DNS Amplication Attack Query " and "Threat ID 36029 DNS Amplication Attack Response",But we only drop the ID 36027 signature once.We ...

Factory default on PA-3020

Hi, I am trying to factory default a PA-3020 series firewall but the terminal is not responding after getting into the maint section. I sits in the "continue" section there and I cant manuver. What is to be done to go to "factory reset" section in the maint section?

pranoy by • Not applicable
  • 2173 Views
  • 1 replies
  • 0 Likes

Resolved! How can I configure newline mark in custom log format?

I'm trying to configure newline in custom log format.For example, if I configure "aaa<newline>bbb", and set it as mail alert.I receive email with "aaabbb".Does anyone know how to configure it? or is it impossible?Two picture shows configuration screen and my mailbox.Regards,

emr_1 by • L6 Presenter
  • 8208 Views
  • 5 replies
  • 0 Likes

Microsoft Direct Access and User-id in an IPv4 Environment confusion

Hello,We have a Microsoft 2012 DA installation that enables clients to attach to our internal Infrastructure. The clients all end up with IPv6 addresses, and the DA server uses 6to4 translation for the clients to get to services. Problem I am finding is that when these clients log onto DA, our AD sees them all coming from the same IPv4 address...

jbabcock by • Not applicable
  • 3661 Views
  • 2 replies
  • 1 Likes

Resolved! Classification Risk

I have been working on getting our ACC threat risk down to a respectable level...currently ~4.0. I noticed that if I navigate to the Objects>Applications menu, and click on an application, the screen displays a section called "Classification". Under this section I have the ability to customize the Risk value (i.e. 1 - 5). DNS for example has ...

TDS_NOC by • L0 Member
  • 2947 Views
  • 1 replies
  • 0 Likes

Resolved! WAN Failover NAT issue

Hello all,I am trying to set up WAN failover on a Palo Alto PA-3020. I used the document at the bottom of this post. When I unplug the interface that is set up in the PBR, it switches over to the secondary ISP like it is supposed to. The problem is the Primary-NAT policy is still active so traffic doesn't pass because the Backup-NAT never tak...

ClintL by • L2 Linker
  • 4107 Views
  • 4 replies
  • 0 Likes

Not able to Login to Firewall GUI

Hello Team,I was working on the firewall for report generation and suddenly the GUI stop working , after that i am not able to login to the firewall for 10 min . I saw the below error in the system warning:"websrvr: exiting because service missed too many heartbeats "can any one please explain the error.ThanksAmber

tiwara by • L3 Networker
  • 5850 Views
  • 3 replies
  • 0 Likes

Wan interface on PA-3020 to ISP disconnected frequently

Hi All,Wan interface on PA-3020 with static IP connected to ISP router.Since two days, we're facing continue ping drop of WAN interface 3 to 4 times a day, doesn't reestablish the connectivity until reboot the firewall.Then, We had checked with the alternate modem device and monitored whole day, no ping drop and no network down issues we faced.T...

Javith by • L3 Networker
  • 2522 Views
  • 1 replies
  • 1 Likes

Resolved! Configuring the firewall with WAN failover

Hi all,Please help to configurationHow to Configuring the firewall with WAN failover How to Configuring the firewall with Active/Active mode How to Creating the routing and NAT configuration for external and internal access How to Configuring Domain Resolution Service (DNS) Thanks to Advance Satish

Satish by • L4 Transporter
  • 2727 Views
  • 2 replies
  • 0 Likes
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