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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Classification Risk

I have been working on getting our ACC threat risk down to a respectable level...currently ~4.0. I noticed that if I navigate to the Objects>Applications menu, and click on an application, the screen displays a section called "Classification". Under this section I have the ability to customize the Risk value (i.e. 1 - 5). DNS for example has ...

TDS_NOC by • L0 Member
  • 2927 Views
  • 1 replies
  • 0 Likes

Resolved! WAN Failover NAT issue

Hello all,I am trying to set up WAN failover on a Palo Alto PA-3020. I used the document at the bottom of this post. When I unplug the interface that is set up in the PBR, it switches over to the secondary ISP like it is supposed to. The problem is the Primary-NAT policy is still active so traffic doesn't pass because the Backup-NAT never tak...

ClintL by • L2 Linker
  • 4080 Views
  • 4 replies
  • 0 Likes

Not able to Login to Firewall GUI

Hello Team,I was working on the firewall for report generation and suddenly the GUI stop working , after that i am not able to login to the firewall for 10 min . I saw the below error in the system warning:"websrvr: exiting because service missed too many heartbeats "can any one please explain the error.ThanksAmber

tiwara by • L3 Networker
  • 5812 Views
  • 3 replies
  • 0 Likes

Wan interface on PA-3020 to ISP disconnected frequently

Hi All,Wan interface on PA-3020 with static IP connected to ISP router.Since two days, we're facing continue ping drop of WAN interface 3 to 4 times a day, doesn't reestablish the connectivity until reboot the firewall.Then, We had checked with the alternate modem device and monitored whole day, no ping drop and no network down issues we faced.T...

Javith by • L3 Networker
  • 2503 Views
  • 1 replies
  • 1 Likes

Resolved! Configuring the firewall with WAN failover

Hi all,Please help to configurationHow to Configuring the firewall with WAN failover How to Configuring the firewall with Active/Active mode How to Creating the routing and NAT configuration for external and internal access How to Configuring Domain Resolution Service (DNS) Thanks to Advance Satish

Satish by • L4 Transporter
  • 2699 Views
  • 2 replies
  • 0 Likes

MTU problem PA-500 5.0.6

I have a PA-500 5.0.6From inside my network I see an MTU maximum of 1023. From outside through my ISP I see the MTU that I expect of 1492. Traffic through the PA sees an MTU of 1023. I haven't changed the interfaces. Is this possible to fix? Where in the PA config would I look?bb33@bb33-vlinux:~ $ ping -s 995 google.com PING google.com (7...

gmoss by • L1 Bithead
  • 4591 Views
  • 3 replies
  • 0 Likes

Resolved! HTTPS traffic suddenly blocked

Hi,We have had same issue twice in two days, where the firewalls would suddenly block HTTPS traffic; this happened on two platforms, PA-3020 and PA-5020, both running 5.0.8 PAN-OS, and the work around was to create a "Do-not decrypt all" decryption policy at the top, until we could schedule a reboot; the reboot seems to fixed the issue for now i...

MMCiobanu by • L3 Networker
  • 7650 Views
  • 2 replies
  • 0 Likes

Resolved! Security Policy Limit Alarms

I'm trying to setup an alarm to trigger is we have excessive drops on a firewall rule.When looking at this functionality the Help section states:-"Use Security Policy Tags to specify the tags for which the rule limit thresholds will generate alarms. These tags become available to be specified when defining security policies".However, whenever I ...

apackard by • L4 Transporter
  • 5568 Views
  • 3 replies
  • 0 Likes

GameOver Zeus

Does PaloAlto provide any protection against this malware, either in downloading the virus, making the DNS quesries to the list of .ru domains that the FBI released on June 4th, or in the call backs that it makes?

Panorama - Simple Question

We are currently running Panorama on a VM and need to take it down to add more resources to it. Will taking down Panorama or rebooting it have any affect on connectivity for the 2 PAN's that it manages?

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