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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
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General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.
About General Topics
Post a discussion here if you have general questions regarding configuration and troubleshooting for Palo Alto Networks products. Use this forum to collaborate with like-minded security professionals to improve your security posture.

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Resolved! Recommended cable length for HA

I'm unable to determine from the tech-docs if PAN has a recommended (or suggested) cable length for those cases where the HA ports are directly connected via crossover cable. Does anyone have any intel on this topic? I've set-up many HA pairs and when using directly-connected HA ports via crossover I typically use a 6' cable. I'm working at a pl...

tommyluke by • Not applicable
  • 6811 Views
  • 5 replies
  • 0 Likes

Automated alerts when Log Forwarding stops / freezes?

Hey Community - Wondering if anyone has come up with a good way to automate an alert / alarm when there is an issue with a Firewall reporting to a DLC (distributed log collector)? We have about 27 firewalls all of which send to 1 of 4 log collectors, and we are seeing an increase of Log Forwarding issues --> Some sending only Denies (when a...

WildFire Capacity Issues - Confirmed by Palo Alto SE

Apparently Palo Alto have confirmed that there are times when WildFire is simply too busy to serve all update requests (we've been seeing frequent failures).Can anyone from Palo Alto comment on what the capacity situation is, what is being done to resolve it, and when the upgrades are expected to be in place by please?It's a fantastic service bu...

PAN-VM license upgrade from eval to full with HA setup

Hi,I have two PAN-VMs in HA setup running on eval license and just got my full license Auth code but it seems like going from eval license to full license can not be done seamless. I have read about the cloning procedure but need to know how I should proceed with an HA setup in a way that I have minimum interruptions.Appreciate any help on this...

URL Filtering Log shows FORWARD

Hey All - I have several URL-Filtering logs that come through with a category of FORWARD. Everything else is blank (URL, From Zone, To Zone, etc.). Can anyone shed some light on what this means?Thanks!Matt

Decryption certificate

Hi,I have a PA500 (OS 5.0.11)I already configured it for SSL Decryption with a self signed certificate.I need to use a Digicert Certificate. I already have a wildcard certificate with Digicert.Question is: can I use my wildcard certificate for SSL Decryption?How?I try to import my certificate but I cannot use it for SSL DecryptionThanksRegards

diennea by • L3 Networker
  • 6778 Views
  • 5 replies
  • 0 Likes

FTP

How can I verify whether port 21 ftp traffic is being blocked by the PA 302?

infotech by • L4 Transporter
  • 10238 Views
  • 17 replies
  • 0 Likes

Resolved! PA-200 - commit change and then nothing

I have opened a critical ticket, but was looking for community feedback on this issue.Setting up my new PA-200, troubleshooting a route problem. I removed a rule to simplify troubleshooting, hit 'commit' The progress bar reached '98%' then the device was unreachable by https.I called the colocation staff, asked for a power reset. The device n...

bdunbar by • L3 Networker
  • 6126 Views
  • 4 replies
  • 0 Likes

Tunnel

I have a vpn tunnel that works fine most of the time and then is just goes down for no reason any suggestion

infotech by • L4 Transporter
  • 19741 Views
  • 30 replies
  • 0 Likes

Resolved! Management PORTs

Hi guys ,how can i change the management port to other port than 443 ?Best Regards.Thiago Lima.

Thiago by • L3 Networker
  • 3926 Views
  • 4 replies
  • 0 Likes

Special Character in domain name

Hi,I have a domain with special character "&" in the NetBios domain name. In the FQDN name this character has been substituted by "e".By user-identification, PAN discover the users, but some have the "&" character in domain name and some have "e" character in domain name. Then the user's identification doesn't operate well. There is a wo...

lauro7 by • L0 Member
  • 3949 Views
  • 4 replies
  • 0 Likes

High Availability weirdness

Hi.I have a pair of 2020's (I know, don't comment - they're getting upgraded soon, I hope!) which run in active/passive HA pairing.This morning, I noticed the following entries in the logs on my primary (normally active) device2014/06/25 08:58:37 info ras rasmgr- 0 RASMGR daemon sync all user info to HA peer exit.2014/06/25 08:58:37 info...

darren_g by • L4 Transporter
  • 8614 Views
  • 6 replies
  • 0 Likes

websense webfilter as proxy

Hi All,I have websense web filter license. I want to integrate it with PAN firewall. Could you share any documents to integrate it as proxy.?Please guide. Thanks

Javith by • L3 Networker
  • 4079 Views
  • 2 replies
  • 0 Likes

Feature Request

Hi all,I have a feature request (hope PA respond to it...)It would be nice if we could schedule automatic backup configuration using FTP (preferred), TFTP or SMB protocol.Regards,HA

licenselu by • L4 Transporter
  • 4201 Views
  • 4 replies
  • 0 Likes
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