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10-10-2012 06:02 AM
I upgraded my passive unit from 4.1.6 to 4.1.8 after the reboot I can't login using my domain credentials. I still can with the active unit still on 4.1.6 and I can login with the local admin account. Everything is setup the same, and LDAP lookups seem to still be working. All I see in the logs is: general auth-fa 0 User 'DOMAIN\USER' failed authentication. Reason: Invalid username/password From: X.X.X.X.
Any suggestions or I am going to revert.
10-10-2012 06:34 AM
If you are using LDAP for only authentication purpose, please go ahead remove the domain (make it blank) information under LDAP server profile. If you are using it for group-mapping as well, then clone server's profile, remove domain filed from config and then use new profile for authentication. This should resolve your authentication issue. Thanks.
10-10-2012 06:34 AM
If you are using LDAP for only authentication purpose, please go ahead remove the domain (make it blank) information under LDAP server profile. If you are using it for group-mapping as well, then clone server's profile, remove domain filed from config and then use new profile for authentication. This should resolve your authentication issue. Thanks.
10-10-2012 06:45 AM
Hello,
We apologize for the inconvenience caused.
Please refer to the following document as it is a known issue:
https://live.paloaltonetworks.com/docs/DOC-3860
Thanks.
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