Enhanced Security Measures in Place:   To ensure a safer experience, we’ve implemented additional, temporary security measures for all users.

Upgrade caused AD admin authentication to fail

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

Upgrade caused AD admin authentication to fail

L2 Linker

I upgraded my passive unit from 4.1.6 to 4.1.8 after the reboot I can't login using my domain credentials.  I still can with the active unit still on 4.1.6 and I can login with the local admin account.  Everything is setup the same, and LDAP lookups seem to still be working.  All I see in the logs is: general auth-fa 0  User 'DOMAIN\USER' failed authentication.  Reason: Invalid username/password From: X.X.X.X.

Any suggestions or I am going to revert.

1 accepted solution

Accepted Solutions

L5 Sessionator

If you are using LDAP for only authentication purpose, please go ahead remove the domain (make it blank) information under LDAP server profile. If you are using it for group-mapping as well, then clone server's profile, remove domain filed from config and then use new profile for authentication. This should resolve your authentication issue. Thanks.

View solution in original post

2 REPLIES 2

L5 Sessionator

If you are using LDAP for only authentication purpose, please go ahead remove the domain (make it blank) information under LDAP server profile. If you are using it for group-mapping as well, then clone server's profile, remove domain filed from config and then use new profile for authentication. This should resolve your authentication issue. Thanks.

L5 Sessionator

Hello,

We apologize for the inconvenience caused.

Please refer to the following document as it is a known issue:

https://live.paloaltonetworks.com/docs/DOC-3860

Thanks.

  • 1 accepted solution
  • 2648 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!