URL Filtering & Blocked Countries Response page

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URL Filtering & Blocked Countries Response page

L1 Bithead

I have custom URL filtering response page enabled which works; however, I have noticed that when users get this response page, the URL category is correct and is allowed. When further investigating the issue, we found that the URL/Site is blocked by the Blocked Countries policy instead of the URL category

 

Is there a way to include the actual policy that is denying the URL?  

1 ACCEPTED SOLUTION

Accepted Solutions

Cyber Elite
Cyber Elite

Hello,

I would guess its the order of the polciies. You may want to have a security policy with teh URL category prior to the one that its hitting?

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClsmCAC

 

Regards,

View solution in original post

1 REPLY 1

Cyber Elite
Cyber Elite

Hello,

I would guess its the order of the polciies. You may want to have a security policy with teh URL category prior to the one that its hitting?

 

https://knowledgebase.paloaltonetworks.com/KCSArticleDetail?id=kA10g000000ClsmCAC

 

Regards,

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