- Access exclusive content
- Connect with peers
- Share your expertise
- Find support resources
01-16-2019 06:18 PM - edited 01-16-2019 08:57 PM
Hello,
I have generated the User Activity report, just wondering whats the count column in the report?
Is that the number of time the user has visited the site?
Also some category has 2 counts and browser time 0:00:00 what does that mean?
Total time is showing: 7hours and 3 min. Does it mean the user spent that much time in all the categories?
How to tell how much time was spent in each category?
Please note, no values were changed in the fields under Device>Setup>management>Logging and Reporting Settings>Log Export and Reporting.
01-17-2019 10:24 AM
> Is that the number of time the user has visited the site?
Pretty much. It's a count of the number of sessions. Your browser often reuses connections though to avoid re-establishing one, so it's not an exact mapping of how many times the user opened the site.
> Also some category has 2 counts
I didn't see the same category listed twice in your screenshot. You should only see each category once.
> and browser time 0:00:00 what does that mean?
The connection was likely closed after the first object each time. This can happen when the page has some content from other categories like ads or social media plugins.
> Total time is showing: 7hours and 3 min. Does it mean the user spent that much time in all the categories?
Sort of, but it's really just an estimate. There's no way for a network device such as a firewall to distinguish the difference between a user who opened a webpage and is sitting there reading it versus one that opened a webpage but moved back to their spreadsheet with the page loaded in the background.
> How to tell how much time was spent in each category?
That's what this report tells you. The user spent 5h6m6s in "computer-and-internet-info" category, 37m18s in "search-engines", etc. Again though, it's just an estimate since there's no way to be sure what the user was actually doing.
01-17-2019 10:24 AM
> Is that the number of time the user has visited the site?
Pretty much. It's a count of the number of sessions. Your browser often reuses connections though to avoid re-establishing one, so it's not an exact mapping of how many times the user opened the site.
> Also some category has 2 counts
I didn't see the same category listed twice in your screenshot. You should only see each category once.
> and browser time 0:00:00 what does that mean?
The connection was likely closed after the first object each time. This can happen when the page has some content from other categories like ads or social media plugins.
> Total time is showing: 7hours and 3 min. Does it mean the user spent that much time in all the categories?
Sort of, but it's really just an estimate. There's no way for a network device such as a firewall to distinguish the difference between a user who opened a webpage and is sitting there reading it versus one that opened a webpage but moved back to their spreadsheet with the page loaded in the background.
> How to tell how much time was spent in each category?
That's what this report tells you. The user spent 5h6m6s in "computer-and-internet-info" category, 37m18s in "search-engines", etc. Again though, it's just an estimate since there's no way to be sure what the user was actually doing.
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!
The LIVEcommunity thanks you for your participation!