User Agent timeout and expiration timer

[helenio.sartori]

Hello,

I have configured Age-out timeout to 720min and configured "<enable-full-expire>1</enable-full-expire>" on config.xml.

There is the way to check the timer for a particular users to check how last for expiration ?

If I restart the PAN-Agent services, does the timer for users will be set to 720min or they will continue as no restart was done ?

PAN Agnet Version 3.1.6.

[skrall · Accepted solution]

show user ip-user-mapping

IP                   Ident.           By User               Idle Timeout (s)      Max. Timeout (s)
---------------       ---------      -------------------------      ----------------                   ----------------
10.16.0.119     AD             paloalto\sgostami         975                        975
10.20.1.69      AD             paloalto\sfayhardt        2833                       2833
10.16.0.231     UNKNOWN   unknown                   120                        420
10.20.1.72      AD             paloalto\cdodge           975                         975

When the PanAgent is restarted, the connection between the FW and the agent is broken. When this connection is re-established, the FW will flush its cache and download all groups and users. Then it will query the agent for user mapping  when it sees traffic from an IP address.

Steve Krall