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11-16-2018 08:37 AM
I have the User-ID agent on one of my domain controllers and I have the firewalls set to get the ID from that and it gets some ID's but doesnt seem to get all. So I thought maybe add active directory and exchange server monitoring.
But I get errors in the panorama sysem log that just say connect-server-monitor-failure I set the account to domain admn even to see if it was a permission issue and its still saying this. Is there any way in the PA to get a better error that will give me more detail about why exactly its failing to connect?
11-16-2018 02:29 PM
run 'less mp-log useridd.log' on the CLI and look for the actual error.
11-21-2018 05:44 AM - edited 11-21-2018 05:45 AM
Is your UIA service actually being "ran as" a service account with rights to get logs from the DC? Does the UIA application have the correct service account ID/PW in the application? (BTW if you set the DC for the service account to have the right permissions on the DC that service account doesn't need to be a domain admin...and it's good security practice for it not to.)
If you follow the steps (step by step) on setting up UIA you shouldn't have any issues.
I have 4 UIAs in my environment. Have had them for the past 5 years and haven't run into a problem other than not having the right ID and PW.
Also make sure your UIA version is installed on the right OS platform.
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