General Topics

Global Protect not working after upgrade

Hi I have upgraded my passive palo alto firewall to 7.1.20 post which global protect portal is not working. I'm seeing SSL session cache request comming in from external source. But the webpage page cannot load after adding the exception. Same works good in primary firewall 7.0.9 7.0.9 to 7.1.0 to 7.1.20 is the upgrade path that I went. Whenever...

Resolved! Fqdn Refresh job failed on passive device

we are getting email alert for the Fqdn Refresh job failed on passive devicedoes passive device need to do the fqdn refresh?

Management access for permitted IPs

hii am trying to add 10/8 as premitted IP subnet in mgmt interface but it seems to not work? anyone else has experienced this?

Home internet acccess with 1gb but...

Hello, Looking for suggestions and recommendation, just got an offer from the ISP to upgrade the Internet speed to 1Gig down and 10Mbps up for a very good price. Except I have a PA220, the spec is good for 500Mbps with AppID and 150Mbps with threat. That just won't fly. I am aware the 220 can do better than 500Mbps. I don't think I can go...

Destination mac

I was having issues with DHCP being blocked, so I can a packet capture from the PA to see if I could tell was was blocking the DHCP traffic and if it could possbile be the PA. It shows the mac address of the interface on the PA as the source and then its lists a mac address that I cannot identify as the destination. So if anyone has any ideas of...

Resolved! LDAP Authentication - Parse error for maxPwdAge attr search

Hi,I'm trying to setup GlobalProtect with Prelogon, but I'm having trouble authenticating the user at the portal. I'm trying to test just the user authentication with the Windows Server 2016 ActiveDirectory DC at 192.168.###.9. Using the Pan-OS 8.0.13 CLI admin@fw-1> test authentication authentication-profile "Corp-LDAP" username "DOMAIN\us...

Global protect with loopback ip address and port number

Hello allWe have one public IP address and two groups of users who must connect to Head Office but get different policiesWe decide to use loopback ip address and NAT it to the public one but with different port (for example loopback ip 1.1.1.1 and public ip is 85.10.10.1 and we NATed 85.10.10.1:446 to 1.1.1.1:443)but when client try to connect t...

How does an end-user collect logs from GlobalProtect agent when the advanced view is disabled

I want to collect log files from a GlobalProtect agent 4.1.2 but our gateway policy is set to disable the admin view.By doing this, the user can't colelct any log files anymore. Is there another way to collect logs ?

Is it secure ?

Hello allWe have configured GP REMOTE ACCESS VPN with OTP authentication.Ones we try to connect to Portal it failed to pass at the first time only second time.In Radius server we see that it tries to authenticate first the Ldap account then VPN accountwe configured the followings and it is ok.And i would like to know is it best practice from se...

Resolved! ha syn failure - url filtering

on passive PA we are seeing ( description contains 'No synching file to peer because local state is not Active (Passive).' ) is this normal?

Cannot Sync Running Config in HA active/passive

Hi All, I have a PA3020 with 7.0.5-h2 PAN-os version.I have tried different times to sync manually the running config on passive member without success. I can clearly see from the Active Member's "ha_agent.log" these errors:=========================(active)> tail mp-log ha_agent.log00000001TLV[2]: type 11 (SYSD_PEER_DOWN); len 4; value:000000...

Resolved! MineMeld and Office 365

I've used MineMeld in the past and I've been very happy with all of it's functions. Recently, I've started a new job and I've recommended MineMeld as a solution to get O365 IP's into the firewall for writing policy. Microsoft announced on April 2nd that it will be retiring the HTML/XML/RSS feed. I've included the announcement and link below. ...

Resolved! Changing Firewall Rule Names (Security Policies)

I need to rename a whole bunch of firewall rules (Security Policies).Ive done a search here and looked in the manual; I think I know the answer.I can change Firewall / NAT rule names as needed? There will be nothing else I have to change right? This will not break anything? I do not think firewall names and NAT rule names are referenced anyplace...

Block page when searching google with safesearch enabled

Hello, We've recently enabled safe search on our PA-3020 and noticed that whenever you do your first google search while on google.com a quick block page pops up and almost immediately goes away. Is this to be expected behavior when safe search is enabled? Thanks

Resolved! 8.1.4 & TLS 1.3?

This link (https://www.ietf.org/mail-archive/web/tls/current/msg27066.html) says that PAN-OS 8.1.4, PAN-OS 8.0.14, and PAN-OS 7.1.21 will fix a TLS issue. I don't see any mention of this in the 8.1.4 addressed issues page though. Do we know this is fixed for sure?

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