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Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 41 replies

URL filtering Profile - URL in allow list does not work.

Hello,PAN-OS 5.08I have a security police to which applied a URL filtering Profile.I have blocked the category "social-networking" and I need to allow ""I tried putting the URL in allow List: * **www.twitter.comBut...

SOC_CSG by L4 Transporter
  • 3 replies

I don't see a facility to schedule a reboot.

HiI would really like to be able to schedule a reboot at a future time. We are in the process of migrating sites to Panorama from a a local configuration.The config has to be deployed through the single link into the office. This link is a BGP peer. ...

source user showing as unknown in traffic monitor

Found an issue on a customer's firewall. For some reason, the “source user” becomes unknown while students are using a web application called Istation. When that happens, the web traffic for that IP address becomes blocked by another policy. She wrot...

Resolved! User-Id Agent log file behavior

Hello,I have been running user-id agent in an environment and the log file size is increasing rapidly.Is there a limit for the file size? and what will happen when the file reaches the limit?In general, what is the best way to control its size?

Resolved! How to monitor pending commits

I'm looking for a way to externally check that there are no policy commits pending.Is there an SNMP OID signalling a commit is pending?Or, is there a SSH CLI command that shows a commit is pending?I'm running a PA-3020 with PANOS 5.0.15.

Resolved! TFTP file transfer on New Palo Alto PA500 Firewall

Hi Guys,I have already my files on working tftp server and already connected via serial cable to the firewall. As i know i should also connect one end of patch cord to my PCs ethernet intrface and the other end to the firewall interface, but to with ...

File Blocking Block ZIP and Allow DOCX Extension

Hello,I need to block files with zip extension. (action Block)Also allow files with extension: doc, docx, xls, xlsx and pdf. (action ¿? ¿?)What "action" can I use? or How can I create an exception?The other extensions should ask me confirmation. (act...

SOC_CSG by L4 Transporter
  • 1 replies

jar file blocked by Data Filtering

Hello together,i have the problem that a jar-file would be blocked and categorized as a "Microsoft PE File". The PE Files are blocked by a "File Blocking Profile", thats okay, but jar files actually not blocked in that profile??? And i think this jar...

ITSama by L2 Linker
  • 3 replies

FTP passive mode issue

Hello All,I was read somewhere on this forum similar article from October 2014, and seem that problem with passive ftp was on new content ID. However some time passed since, I have issue with ftp passive mode on my VM-100 (panos 6.0.5, content ver. 4...

Tician by L3 Networker
  • 3 replies

AEP[TRAPS]: ninja mode

Hello! Advanced Endpoint Protection Administrator's Guide [3.1] ( is mentioning that "Additional advanced EPMs are hidden and are only accessible in ninja mode". Could you, please, describe additional f...

andreip by L2 Linker
  • 0 replies

Blocking Teamviewer.

I am testing the ability to block teamviewer on my network. I have a rule that should block the application. In the traffic monitor, I can see the denies for "Teamviewer-base", but it does not prevent the application for being "ready to connect", nor...