From more than 1.5k users, there are two users with the following problems:
They can connect to globalprotect portal, they receive ipadd / sm / def gateway / dns servers . There is no overlap between ip information received from firewall and local networks settings
In windows, the default route received by palo alto fw has the lowest metric, thus making as prefered route
In the monitoring portal, i see traffic matched as allow, but the user is not unable to browse the internet or accessing internal resources
Any clue ?
@cincuadrian For us its the saimilar. But if the username is speciefied as domain\username while connecting traffic can pass.
Its bit strange we can connect without domain mentioned but no traffic passes.
raji_toor Thank you
But for us there are more than 100 users that connect only with the username and not with domain\user
Same for you ?
The users manually connect or is an automatic process ?
Click Accept as Solution to acknowledge that the answer to your question has been provided.
The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!
These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the Live Community as a whole!
The Live Community thanks you for your participation!