User-ID for Cloudware

Showing results for 
Show  only  | Search instead for 
Did you mean: 
Please sign in to see details of an important advisory in our Customer Advisories area.

User-ID for Cloudware

L4 Transporter

Hi Guys,

Just finding for options and thoughts to be honest...

We have a service called Cloudware which is almost like terminal servers.  What we are seeing is that users using a browser from these servers are not identified on the PAN as it is not covered by AD authentication.

I am aware that it is not possible to run the TS client on Cloudware and we are looking in to ways to see how the (user's) IP is recorded within cloudware...

My question is - assuming we have the data from / on the cloudware servers, is there a way this can be pushed in to the Palo Alto may be using API or any other method?

Any ideas will be greatly appreciated...




L5 Sessionator

Hi KP,

Yes you can do that using both API and as a syslog receiver if cloudware is capable of doing that. Following document might help you :

How to Add User-IP Mapping to Firewall using API on PAN-OS 5.0

How to Configure a Custom Syslog Sender and Test User Mappings

Hope this helps. Thank you.

  • 1 replies
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!