User-ID - LDAP - Different domains at samAccountName and userPrincipalName

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Announcements

User-ID - LDAP - Different domains at samAccountName and userPrincipalName

L0 Member

Hello all,

 

the following problem:

 

A Sub-AD-Domain in a forest with different domains at samAccountName and userPrincipalName.

 

samAccountName: domain01\user01
userPrincipalName: user01@domain02.com

 

Dial-in with Global Protect via SAML with user01@domain02.com

 

PA recognizes user as user01@domain02.com. All rules based on User-ID don't work, because PA can't recognize the user (logically) via the existing Group Mapping (User Domain = domain01):

 

Daniel_Treutle_0-1644137123103.png

 

 

My idea was to add another Group Mapping which additionally picks up the "domain02.com":

Daniel_Treutle_1-1644137168688.png

 

 

But unfortunately User-ID spins completely after that. Sometimes a user is recognized, sometimes not. Total chaos.

 

Does anyone know how to solve this?

1 accepted solution

Accepted Solutions

Cyber Elite
Cyber Elite

try setting your LDAP profile to port 3268 so you use the global catalog rather than the default ldap, this should help you create multiple group mappings for all your domains

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

View solution in original post

2 REPLIES 2

Cyber Elite
Cyber Elite

try setting your LDAP profile to port 3268 so you use the global catalog rather than the default ldap, this should help you create multiple group mappings for all your domains

Tom Piens
PANgurus - Strata specialist; config reviews, policy optimization

L0 Member

Great! Working. Thank you so much!

  • 1 accepted solution
  • 2900 Views
  • 2 replies
  • 0 Likes
Like what you see?

Show your appreciation!

Click Like if a post is helpful to you or if you just want to show your support.

Click Accept as Solution to acknowledge that the answer to your question has been provided.

The button appears next to the replies on topics you’ve started. The member who gave the solution and all future visitors to this topic will appreciate it!

These simple actions take just seconds of your time, but go a long way in showing appreciation for community members and the LIVEcommunity as a whole!

The LIVEcommunity thanks you for your participation!