User-ID - LDAP - Different domains at samAccountName and userPrincipalName

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User-ID - LDAP - Different domains at samAccountName and userPrincipalName

L0 Member

Hello all,

 

the following problem:

 

A Sub-AD-Domain in a forest with different domains at samAccountName and userPrincipalName.

 

samAccountName: domain01\user01
userPrincipalName: user01@domain02.com

 

Dial-in with Global Protect via SAML with user01@domain02.com

 

PA recognizes user as user01@domain02.com. All rules based on User-ID don't work, because PA can't recognize the user (logically) via the existing Group Mapping (User Domain = domain01):

 

Daniel_Treutle_0-1644137123103.png

 

 

My idea was to add another Group Mapping which additionally picks up the "domain02.com":

Daniel_Treutle_1-1644137168688.png

 

 

But unfortunately User-ID spins completely after that. Sometimes a user is recognized, sometimes not. Total chaos.

 

Does anyone know how to solve this?

1 ACCEPTED SOLUTION

Accepted Solutions

Cyber Elite
Cyber Elite

try setting your LDAP profile to port 3268 so you use the global catalog rather than the default ldap, this should help you create multiple group mappings for all your domains

Tom Piens
PANgurus - (co)managed services and consultancy

View solution in original post

2 REPLIES 2

Cyber Elite
Cyber Elite

try setting your LDAP profile to port 3268 so you use the global catalog rather than the default ldap, this should help you create multiple group mappings for all your domains

Tom Piens
PANgurus - (co)managed services and consultancy

L0 Member

Great! Working. Thank you so much!

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