User-id not updating mappings fast enough

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User-id not updating mappings fast enough

L4 Transporter

We have 2 user-agents deployed that read the AD logs and the PA7050's connect to the user-agents. The agents are running 6.0.7-10 and the PA7050's running 6.1.4.

We are having a problem where mulitple machines across various networks are using a "generic" login account. We have policies in place on the PA7050's that are enforced on these macihines through user-id. This works fine until an admin logs into one of these machines or runs an application as an admin on the machine. This over-writes the user-id mapping by design. The issue however comes when the admin logs out and then logs back in as the generic account, the user-id mappings are not being updated fast enough or at all it seems, which then leaves that machine to bypass the enforcment policies.

Has anyone else run into this issue?

Thanks

**I have thought of using the ignore-list for the admin login's, however this would be a few 100 names and could change monthly which is not really scable to daily operations.

 

 

4 REPLIES 4

Cyber Elite
Cyber Elite

Hello,

Not sure if its acceptable in your environemnt, but perhaps wmi probing could be used? Just be careful of where you have it enabled:

 

User-id Best practices:

https://live.paloaltonetworks.com/t5/Learning-Articles/Best-Practices-for-Securing-User-ID-Deploymen...

 

Security impact of wmi probing

https://live.paloaltonetworks.com/t5/Learning-Articles/Customer-advisory-Security-Impact-of-User-ID-...

Or maybe Captive portal, although I must admit I think it would be for all users.

 

https://www.paloaltonetworks.com/documentation/61/pan-os/pan-os/user-id/map-ip-addresses-to-user-nam...

 

 

L6 Presenter

Maybe I'm mistaken, but in the user-agent config,the "Security Log Monitor Fequency (sec.)" setting should take care of this for you.

 

The login / run-as from the admin, log-off and subsequent login as a normal user should be recorded within this setting.  In our enviornment this is set as 3 seconds.  So unless I'm not understanding this correctly our enviornment would have this updated in 3 seconds or so, and would also take care of your issue as well.

Global Protect in internal mode or wifi/nac logs are the only options. Anything else is just noise.

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