06-06-2023 06:52 AM
I suspect my pair of pa3020s stopped passing data for a couple of minutes. How do i check? They're running panos 9.1.13-h3
06-06-2023 07:14 AM
Traffic logs would be a quick and dirty check to see if it was accepting traffic and would be where I would start if I had any questions. If you have traffic logs recorded starting during your expected outage, you know it wasn't a complete dataplane issue.
Past that if you're asking this question I'm guessing that you aren't used to poking around the actual dataplane or management log files. I'd suggest you open a case with TAC and have them see if there was any issues with the dataplane during your expected outage. They'll be able to go through those logs from a technical support dump and verify whether or not the dataplane encountered any issues.
06-06-2023 07:14 AM
Traffic logs would be a quick and dirty check to see if it was accepting traffic and would be where I would start if I had any questions. If you have traffic logs recorded starting during your expected outage, you know it wasn't a complete dataplane issue.
Past that if you're asking this question I'm guessing that you aren't used to poking around the actual dataplane or management log files. I'd suggest you open a case with TAC and have them see if there was any issues with the dataplane during your expected outage. They'll be able to go through those logs from a technical support dump and verify whether or not the dataplane encountered any issues.
06-06-2023 07:39 AM
thx BPry. and guilt as charged. 🙁 my company had this issue at a couple of its other sites. but the thing tac noticed then was support lapsed. this isnt case for last week's hiccup tho.
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