General Topics
Showing results for 
Search instead for 
Did you mean: 
General Topics

Forum Posts

Resolved! GlobalProtect, Working from Home, Prisma Access and Covid-19

To all, Just wanted to post a message about the Hot Topic right now, which is Covid-19. With all of this going around, everybody's health and safely is the utmost concern. Keeping your hands clean, washing your hands (A LOT), using hand sanitizers, a...

jdelio by Community Team Member
  • 43 replies

NTP sync to server failed

Hello all, we run an upgrade on our Panorama to 9.0.7.Since a few days, I'm receiving this warning: NTP sync to server SERVER failed, authentication type none Same message for primary and secondary NTP server.I switched from internal to external NTP ...

Trying to install Global Protect VPN client

Hello All..I am trying to install the GlobalProtect VPN client on a Windows 10 box and am having difficulties.The machine already has the Cisco AnyConnect client on it.The install seems to complete OK, but when I try to connect with the client it nev...

sparker by L0 Member
  • 4 replies

Panorama upgrade failing 9.0.5 to 9.0.8

I am getting below message at around 70% OperationSoftware Install StatusCompleted ResultFailed DetailsFailed to install 9.0.8 with the following errors.SW version is 9.0.8Installing [content ] into partition "pancfg"Nothing to install into /mnt/swm/...

raji_toor by L4 Transporter
  • 2 replies

Globalprotect, unable to connect

Hi, I am not a techy person but I have to install Globalprotect in order to work from home, the error I'm getting is: Connection failed: No network connectivity. Please verify your network connection and try again. I'm not sure what the problem is. P...

Juliette by L2 Linker
  • 26 replies


Good Morning ColleaguesI hope you are doing good . May i know the recommended number of simultaneous users for the below configuration:Firewall Throughput: 5 GbpsThreat Prevention Throughput: 3 GbpsIPSec VPN Throughput: 3 GbpsNew sessions per second:...

Resolved! Shared Gateway cannot able to mange from Panoroma GUI

Hello Community,I have Panorama M-500 that managed cluster of PA-5000 with some Virtual System, I use one Device Group for one VSYS.Now I need to configure the Shared Gateway.It seems that I can manage the NAT Policy related to the Shared Group only ...

Unable to reboot Panorama

An old contractor setup our Panorama and I just tried to update the software. It says I do not have permission to reboot Panorama. I am a superuser. How do I give myself permission to reboot Panorama?

Resolved! Unsupported Cloud Type For Remediation

Given the Prisma Cloud SaaS, I am trying to create my 1st custom policy to detect and remediate overly permissive SecurityGroupIngress rules in AWS cloud.My RQL below is valid and returns a half-dozen or so results...event where cloud.type = 'aws' AN...

Resolved! SLR Report - Get stats-dumb

Hello @all,I would like to get a stats-dumb file which will be later used to generate an SLR report.Since the timeframe (1 Week) via the PA GUI is not long enough for us, I use CLI with the following command to generate the file: tftp export stats-du...

husetech by L2 Linker
  • 4 replies

GlobalProtect dns dynamic updates

We deny DNS outbound except for domain controllers. I noticed a lot of denied DNS entries on the firewalls for users coming through globalprotect. Looking at the packet captures, the traffic is destined to the domain name's public name server ip addr...

MikeC by L3 Networker
  • 7 replies

Email Scheduler Not Working Consistantly

Hey Everyone, I am running into an issue where custom reports that I have built that are sent on a daily basis aren't being sent consistently. I have 3 different Email Server profiles being used in four different Email Schedulers sending two differen...

Palo Also email.jpg
Palo Also email 2.jpg

Superuser cannot access Edge FW

Our PAs were recently setup by a now former contractor and all templates appear to be the same. However, while our new contractor is able to access all of the internal FWs, he is not able to access our edge FW. Any ideas?

DAG and Panorama

When looking at Dynamic Address Groups along with Panorama, it almost looks like this can't be done unless you are using NSX. I setup the VM Source on one of my firewalls and I can do a DAG, but it doesn't transfer back to Panorama inorder to use it ...

gzygadlo by L1 Bithead
  • 1 replies
Top Solution Authors
Top Liked Authors