Creating a support case forwards me to LIVE community

Hello,

We have a Panorama premium support and recently trying to create a TAC case and request for engineer on the support portal.

But recently we are unable to create one and instead recommend us to use the LIVE community.

is there still a way we

Inquiry about API key

In order to receive the Palo Alto Firewall api key
I checked " curl -k -X GET 'https://<fw-ip>/api/?type=keygen&user=<id>&password=<password>' " in the docs
but where is this command have to enter it?

https://docs.paloaltonetworks.com/pan-os/9-1/pan-os

Count Palo Alto Memory Usage

Hello All,

I want to ask about memory on PA-850 and PA-3410.

i use the calculation "Free Memory/Total Memory = xxx %" and the rest i assume is the used memory

but when i see the memory utilization on PA-3410 its only have 210MB for free memory. 

mdns forwarding between vlans no option

hi guys

how can I enable mdns forwarding between l3 vlans (my ports are essentially  l2 bridges into groups with l3 vlan interfaces having ips and running dchp servers)

it seem like bonjur forwarding can only be enabled on physical l3 and not l3

Hi, a Windows 10 with agent 7.9.1.26645 can´t upgrade windows after agent installation.

Collecting customer deployment information

Given I am a newbie to Palo, I am running through the PSE Strata Associate training and have seen this statement (or something like it) many times : using intelligence generated across many thousands of customer deployments. 

This prompts a few que

IKE phase 1 not working

I'm trying to setup a site-to-site VPN between Palo 820 and a Cisco ASA.

I've checked the configs and both are matching OK with correct PSK. I've configured the proxy IDs accordingly. I don't have access to the Cisco ASA as this is on the customer

Symmetric Return Details - DNAT - PBF Out or PBF In return Symmetric

Symmetric Return Details - DNAT - PBF Out or PBF In return Symmetric

Hello Live Community, good evening, as always, thanks for the good vibes, the collaboration and your time.

One doubt, I have managed to validate this behavior associated to envi

3CX PBX behind a PAN-500

After about a week of trial and error, the Palo Alto Network engineers have told me that my PAN-500 does not support the 3CX phone system. I am told that a future feature request will resolve flow based NAT issue I am having with STUN traffic. Unfort

Will ADEM ever come for Local Networks?

Will ADEM every be available outside of prisma access?  Wondering how local networks are handling testing (outside of using competitors)