01-27-2023 11:52 AM
01-27-2023 03:59 PM
There can be several problems, one of them is if you can reach the Portal outside of Globalprotect. There you realize if you can reach the portal. It would also be good to validate if it is an authentication issue to start rule out.
01-29-2023 01:03 AM
First you need to check if only android users or all users are connecting failed
If the connection fails, I think it may be a configuration problem or an operator problem
If only Android users fail, you can check if the GlobalProtect portal contains special characters, maybe characters like "_", because I have encountered the same problem before.
BTW, Android users should need GlobalProtect License
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